Sisley Spa Aesthetician
Sisley Spa Aesthetician
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Salary Not Disclosed
1 Vacancy
Job Description
The Sisley Spa Aesthetician is responsible for providing guests with comprehensive luxurious and professionally facilitated facial experiences along with making effective product recommendations to guests supporting the continuation of the Sisley Skincare experience at home.
- Understand and abide by Fairmont Scottsdale Princess and Sisley Spa policy and procedures.
- Anticipate guests needs and adhere to all Fairmont Scottsdale Princess and Sisley USA standards for guest service including FORBES 5 Star Standards.
- Building relationships with clients clienteling with thank you notes and effective follow up actions to build client retention and guest loyalty.
- Act as Sisley Brand Ambassador with knowledge of all Sisley Skincare history menu offerings and retail product knowledge. Become the expert.
- Provide guests with a thorough and knowledgeable spa service adhering to all Sisley protocols and treatment guidelines.
- Demonstrate respect sensitivity and concern for guests needs and concerns with a professional and pleasant manner.
- Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas.
- Interact cooperatively with and with consideration towards guest and co-workers.
- Communicate all guest problems or complaints to the Spa Manager on Duty in a timely and professional manner.
- Retail Sales is a key part of the continuation of the Sisley Skincare experience for guests. Sisley Spa Aestheticians will be expected to maintain a minimum 20% retail sales to service revenue ratio at all times with expectations to grow that % to 30% by end of year one in the role. Spa will provide all necessary training and coaching to support these efforts. Sisley Spa Aestheticians who fail to maintain these expectations will be subject to the spas coaching and counseling program up to and including possible termination.
- Customer retention of rebooking and clienteling efforts will be tracked monthly with appropriate goals set based on business levels. These goals can be subject to change always based on business levels and will be properly conveyed in a timely manner.
- Maintain safety and sanitation and disinfection standards.
- Must have the ability to perform services using proper draping techniques while always maintaining the highest level of professionalism.
- Ensure proper cleaning and sanitizing of all products rooms tools and equipment following Fairmont Scottsdale Princess and State Governing Boards requirements and guidelines.
- Ensure proper use of all PPE and sanitation standards as set forward by Fairmont Scottsdale Princess and the State Governing Body.
Qualifications :
- Must have a High School diploma or equivalent.
- Must have current AZ Esthetics License.
- Must have at least 3-5 years experience as an aesthetician in a luxury spa setting.
- Candidate must be authorized to work in the US.
- Must have a flexible schedule including days nights holidays and weekends and must be available on an On Call basis if needed.
- Must be polished professional and have a strong command of both written and verbal English.
- Must be able to stand for long periods of time.
- Basic Computer software skills (preferred).
Additional Information :
Your team and working environment:
A team of Heartists that are committed to working together supporting each other and providing the best guest experience Feel Valued Feel Sparked We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
