Spa Manager

Cripple Creek, CO - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Essential Functions:

Create a supportive and professional environment that consistently delivers a spa experience that exceeds guest expectations.
Oversee all spa operations including massage hairdressing nails reception retail fitness center etc.
Responsible for all aspects of spa staff including hiring training scheduling payroll performance mentoring career growth etc.
Develop and monitor department budget and forecast using financial strategies to increase revenues while controlling operating expenses.
Develop and implement inventory management and purchasing procedures as well as monitor and adjust staffing levels spa service appointments and operational expenses to maximize spa profitability.
Develop and enforce standard operating procedures to ensure the facility is maintained to luxury spa standards.
Strategically and proactively develop programs marketing initiatives and promotions to increase revenue-generating opportunities enhance the guest experience and increase the repeat guest base.
Create wellness and fitness experiences for the guests as appropriate.
Support public relations requests for the spa and respond to all media leads.
Develop and implement spa menus and marketing strategies.
Ensure spa cleanliness and maintain and ensure the functionality of spa equipment.
Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements.
Ensure all safety policies and procedures are complied with.
Effectively resolve all customer-related issues.
Other duties as assigned.
Participate in and lead meetings.

$60000 annually based on experience

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical dental vision life disability FSA a 401k retirement plan that includes a matching contribution after one (1) year of service a generous paid time off program paid transportation from Colorado Springs and Woodland Park free local gym membership tuition reimbursement resort discounts and incentive comps and more.

Required Experience:

Manager

Essential Functions:Create a supportive and professional environment that consistently delivers a spa experience that exceeds guest expectations.Oversee all spa operations including massage hairdressing nails reception retail fitness center etc.Responsible for all aspects of spa staff including hiri...

Essential Functions:

Create a supportive and professional environment that consistently delivers a spa experience that exceeds guest expectations.
Oversee all spa operations including massage hairdressing nails reception retail fitness center etc.
Responsible for all aspects of spa staff including hiring training scheduling payroll performance mentoring career growth etc.
Develop and monitor department budget and forecast using financial strategies to increase revenues while controlling operating expenses.
Develop and implement inventory management and purchasing procedures as well as monitor and adjust staffing levels spa service appointments and operational expenses to maximize spa profitability.
Develop and enforce standard operating procedures to ensure the facility is maintained to luxury spa standards.
Strategically and proactively develop programs marketing initiatives and promotions to increase revenue-generating opportunities enhance the guest experience and increase the repeat guest base.
Create wellness and fitness experiences for the guests as appropriate.
Support public relations requests for the spa and respond to all media leads.
Develop and implement spa menus and marketing strategies.
Ensure spa cleanliness and maintain and ensure the functionality of spa equipment.
Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements.
Ensure all safety policies and procedures are complied with.
Effectively resolve all customer-related issues.
Other duties as assigned.
Participate in and lead meetings.

$60000 annually based on experience

Required Experience:

Manager