ATR Internship Customer Line
ATR Internship Customer Line
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Job Description
Job Description:
Envie de rejoindre laventure ATR Une offre dalternance vient de souvrir sur notre site à Toulouse !
En 2025 ATR est labellisée Happy Trainees. 92.8% des étudiants recommandent notre entreprise à lissue de leur alternance ou de leur stage.
Ce que nous allons faire ensemble :
Être stagiaire chez ATR cest être intégré au sein dune équipe comme un membre à part entière avec un véritable périmètre dintervention et des responsabilités.
Dans le cadre de la production davion neufs au sein du Programme dATR la relation client a pour mission daccompagner le client tout au long de la production de son avion.
Le stagiaire évoluera au sein de léquipe satisfaction client dans la Customer Line et collaborera avec plusieurs personnes de différents métiers tels que la production la qualité et le bureau détude.
ACTIVITES :
- Participer à la mise en place des indicateurs de léquipe
- Amélioration du process existant afin daméliorer la satisfaction client
- Support à lactivité de Customer Acceptance & Delivery Manager (visites clients / rachat des points / livraisons)
- Rédiger les tutos de lactivité du service afin de faciliter larrivée de nouveaux arrivants
- Mettre à jour le catalogue de points récurrents
- Communication au près du service et des Clients sur le suivi de ces points (nouveaux points mise en place des traitements correctifs efficacité rapport hebdo etc...)
PROFIL :
Vous êtes en stage de fin détude Bac 5
Vous êtes autonome bon(ne) communiquant(e) motivé(e) curieux(se) et proactif(ve).
Vous êtes doté(e) de qualités danalyse de synthèse dune volonté dapprendre et dun fort esprit déquipe
De par votre formation et votre curiosité personnelle vous justifiez de connaissances générales en qualité
Vous parlez Anglais
Ce stage est fait pour vous:
- Ecole dingénieur BAC 5
- Savoir sadapter sintégrer et gérer le stress
- Anglais obligatoire
Calendrier
Démarrage Janvier 2026
Durée 6 mois (maximum légal 6 mois)
Comment se passe le processus de recrutement
Le processus de recrutement se passe en deux étapes après la réception de votre candidature:
- Analyse des CV
- Entretien technique Manager: Le responsable du stage vous contactera pour un entretien de recrutement
Want to join the ATR adventure An apprenticeship opportunity has just opened on our site in Toulouse !
In 2025 ATR has been awarded the Happy Trainees label. 92.8% of students recommend our company after their work-study or internship.
What we will do together:
Being a trainee at ATR means being integrated into a team as a full member with a real scope of intervention and responsibilities. You will have the opportunity to learn and develop your skills and experience within a market leading company!
On the New production aircraft environment inside the ATR Program the customer relationship has the mission to support the customer all along the aircraft production up to the delivery.
The trainee will evolve inside the customer satisfaction team inside the Customer Line and will collaborate with several people from different services like Production Quality or Design Office.
ACTIVITES :
- Participate in the implementation of team indicators
- Improve existing processes to improve customer satisfaction
- Support the Customer Acceptance & Delivery Managers activities (customer visits/buyback /deliveries)
- Write tutorials for the departments activities to facilitate the onboarding of new employees
- Update the catalog of recurring points
- Communicate with the department and customers regarding the follow-up of these points (new points implementation of corrective actions efficiency weekly reports etc.)
PROFILE :
- You are completing your final year of a Masters degree
- You are independent a good communicator motivated curious and proactive.
- You have analytical and synthesis skills a willingness to learn and a strong team spirit.
- Through your education and your personal curiosity you demonstrate general knowledge in quality
- Speak French
This internship is designed for you
- Final year engineering school
- Know how to adapt to integrate and to handle the stress
- English and French needed
Calendar
Starting date: January 2026
How does the recruitment process work
The recruitment process takes place in two stages after receiving your application :
- Analysis of your CV
- Technical interview with Manager: Last step of the process you are almost there! The course manager will contact you for a validation interview.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.
Company:
Avions de Transport Regional (ATR) GIEContract Type:
Internship-----
Experience Level:
StudentJob Family:
Programme & Project ManagementBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background age gender disability sexual orientation or religious belief.
Airbus is and always has been committed to equal opportunities for all. As such we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to.
At Airbus we support you to work connect and collaborate more easily and flexibly. Wherever possible we foster flexible working arrangements to stimulate innovative thinking.
Required Experience:
Intern
Employment Type
Full-Time
