Service Configuration Analyst

Encora

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profile Job Location:

Taguig - Philippines

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Service Configuration Analyst

Important Information

Location: Taguig city

Experience: 0 3 years

Job Mode: Contract

Work Mode: On-site or Hybrid

Does(The tasks / responsibilities that the role performs to address requirements in Key Result Areas)

  • Perform Requirement gathering scoping and analysis on assigned domain. (Risk Controls buyload GForest etc.)
  • Translate the requirements into business configurations within the identified systems/components within established SLA.
  • Analyze processes and provide inputs on potential areas for improvement.
  • Provide updates and status reports to IS.

Displays(The Knowledge Skills and Behaviors indicating how tasks / responsibilities will be performed)

  • Knowledgeable in SQL
  • Excellent communication and collaboration skills.
  • Excellent process analysis skill.
  • Critical thinker with strong ability to make good decisions can assess the impact of each action made on service configuration and with efficient problem-solving skills.
  • Acts proactively to ensure smooth team operations and effective collaboration.

Delivers

  • Process Service Configuration Requirements to be used by Partners and/or customers for convenient and secured payment channels.
  • Accurate Reports and feedback

Key Result Areas & Performance Indicators

  • Completion of Service Configuration Requirement within agreed SLA

Qualifications:

  • Knowledge in SQL
  • Analytical Skills

About Encora

Encora is the preferred digital engineering and modernization partner of some of the worlds leading enterprises and digital native companies. With over 9000 experts in 47 offices and innovation labs worldwide Encoras technology practices include Product Engineering & Development Cloud Services Quality Engineering DevSecOps Data & Analytics Digital Experience Cybersecurity and AI & LLM Engineering.

At Encora we hire professionals based solely on their skills and qualifications and do not discriminate based on age disability religion gender sexual orientation socioeconomic status or nationality.


Required Experience:

IC

Service Configuration AnalystImportant InformationLocation: Taguig cityExperience: 0 3 yearsJob Mode: ContractWork Mode: On-site or Hybrid Does(The tasks / responsibilities that the role performs to address requirements in Key Result Areas)Perform Requirement gathering scoping and analysis on assig...
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Key Skills

  • Digital Electronics
  • Gallery
  • Learning Management System
  • Autocad
  • Computer Engineering

About Company

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As Encora Inc. expands its footprint in Latin America, its acquisition of Nearsoft provides our clients with a unique chance to Nearshore on a global scale.

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