Onboarding Specialist
Onboarding Specialist
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1 Vacancy
Job Description
Who is WebBeds
WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.
Our Products range from a Retail Online platform Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.
WebBeds is a subsidiary of Web Travel Group an ASX 200 listed company operating a global digital travel business.
What makes us stand out
- We are a wholesale global travel organisation
- We have 1500 people speaking 50 languages in 120 cites across 50 countries
- We partner with over 430000 properties in more than 15000 destinations
- We work with more than 44000 travel companies in 139 source markets
- We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking.
As an Onboarding Specialist you will lead the development and execution of a unified onboarding strategy for our global workforce. Operating across multiple regions this role will be pivotal in ensuring that all new employees receive a consistent engaging and informative onboarding experience tailored to regional nuances. Responsibilities include but not limited to:
In this role you will:
- Develop a comprehensive global onboarding strategy aligned with WebBeds values and business objectives
- Collaborate with regional TCEPs and Hiring Managers to customize the onboarding process to meet regional requirements while maintaining a consistent global approach
- Work with IT to ensure all regions have sufficient new joiner equipment in advance in line with annual hiring plans and to create a video training library for all tools and technologies new employees may use within the organization such as the Intranet HRIS MS Office suite communication platforms and other relevant software
- Ensure clear communication to all new hires before their start date including information about the first day what to expect and any preparation they need to do through the system
- Administer reporting systems to ensure all employee documentation checklists are completed for compliance with local regulations
- Design digital orientation materials and conduct weekly global induction sessions to introduce new joiners to WebBeds culture values and expectations. Streamline orientation activities to ensure they are efficient and informative providing new joiners with everything they need to start their journey with WebBeds
- Create and oversee the design of welcome packs for new joiners ensuring they contain relevant information about the company its culture and its policies
- Explain company policies procedures and expectations including safety protocols and where this information can be located on the intranet for new joiners
- Assign a mentor or buddy to help each new hire acclimate to the company culture navigate the organization and provide ongoing support. Include social activities and team-building exercises to help the new hire build relationships with colleagues and feel integrated into the team
- Work with TCEPs to ensure hiring managers conduct 1-2-1 sessions with all new hires to set and track probation objectives ensuring new joiners receive necessary support and feedback throughout their probation period
- Work with Talent Transformation to ensure all new joiners have sessions booked at the end of probation to discuss career paths within the organization training opportunities and ways to grow and develop professionally
- Gather feedback from new hires about their onboarding experience through employee surveys to continuously improve the process for future hires
- Other tasks: Recruitment Admin (Sourcing Paper screening etc.)
Key elements to this role include but not limited to:
- With background in handling Onboarding experience globally.
- Minimum 5 years of experience across employee onboarding and new hire experience
- 3 years of experience in a strategic role
- Bachelors degree in Human Resources Business Administration or a related field
- Proven experience in developing and implementing onboarding strategies within a global organization.
- Experience in delivering online training sessions/welcome orientations
- Strong understanding of HR/Talent & Culture best practices and employment laws internationally.
- Excellent communication and interpersonal skills with the ability to work effectively with diverse teams and cultures
- Experience in establishing professional relationships on a global level
- Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
- Creative thinking and problem-solving abilities
- Highly driven to succeed ability to multitask & take a pro active approach to your work
- Ability to work across time zones & travel occasionally as needed
Why choose us as your next destination
We are super proud of our dedicated team of friendly energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.
Over 50 different languages are spoken by our workforce but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
- International highly skilled group of experts from all around the globe
- Dynamic environment with the chance to grow influence & impact change
- Disruptive fast-growing market leader within travel & endless possibilities
- Culture built on collaboration empowerment and innovation
Find out more about the WebBeds business at - #LI-Hybrid
Employment Type
Full Time
