IT Field Support Specialist
IT Field Support Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What you will be doing!
As an IT Field Support Specialist you willprovide Tier 2 and 3 on-site and remote support for computer workstations servers printers peripherals and teleconferencing equipment. You will conduct site surveys assess and document current site configuration and user requirements analyze existing requirements and prepare specifications for hardware acquisitions develop hardware installation schedules prepare drawings documenting configuration changes at each site and prepare site installation and test reports.
Requirements:
- Skilled in installing repairing and troubleshooting computer hardware and peripherals. Well-versed in installing Windows software applications antivirus and patches
- Troubleshoot repair and test computer workstations servers printers peripherals and teleconferencing equipment
- Demonstrated ability to read and understand technical manuals and schematics
- Experience with Microsoft Office Applications (Word Excel PowerPoint and Access)
- Support network upgrade projects or initiatives
- Support end-user connectivity needs
- Able to manage time and priorities effectively
- Able to work efficiently with minimal supervision
- Proficient in working with end-users remotely
- Demonstrated expertise in Microsoft Windows 7 and 10
- Familiar with Active Directory security and policies
- Excellent analytical and problem-solving skills
- Maintain government and vendor-manufactured fiber optic modems multiplexers fiber optic/Ethernet cables & telephone systems.
- Outstanding communication skills to relate with team members and support workers
- Must be able to lift 50lbs.
- Must be able to drive a company vehicle
- Must be available to work an 8-hour shift between 6am-and 6pm as determined by management.
- High school/GED and at least five (5) years of experience. Equivalent education and experience: Associate degree and two (2) years of experience
- Security
Clearance Required:Must possess an active TS/SCI with Full Scope Polygraph security clearance to be considered for this role
Independent Software is an Equal Opportunity Employer EOE M/F/D/V.
Required Experience:
Junior IC
Employment Type
Full-Time
