National Accounts Manager

ADI Global Distribution is hiring a National Accounts Manager who will maintain the relationships with our largest accounts (55% of total revenue) through QBR and high-touch communications.

ADI part of Resideo Inc is North Americas leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals that can help customers.

You will be the main point of contact that is responsible for the overall relationship with the leadership of select National Accounts customers and our internal executive leadership. You will be accountable for leading strategic growth in assigned National accounts. This role requires strong communications leadership and strategic thinking skills along with comprehensive knowledge of distribution sales pricing and account management best practices.

Are you ready to be the reason we are considered the best in the industry Apply today and learn more about our culture of performance customer service and employee development.

What You Will Do:

• Primary Account Contact: Be the main point of contact for ADI and selected National Account customers building close relationships and delivering first-class customer experience.
• Strategic Growth Planning: Develop and manage account-based strategies which allow the Regional Account Specialists (RAS) and store teams to drive revenue and margin growth in the local area.
• Customer Lifetime Value: Unlock customers potential through the value proposition of ADI to leverage the value of the customer lifetime.
• Credit & Collections Support:Work with ADIs Credit department and customer AP contacts to avoid credit holds in the first instance and keep accounts healthy.
• RAS Support and Collaboration: Partner through RAS for meeting preparedness daily account activity and customer strategy.
• Tools: Use internal tools to manage vendor pricing for evaluating and enabling margin growth strategies.
• Account Profiling: Maintain up-to-date profiles by utilizing Profile Sheets and in-house documentation to guide sales strategy and tactics.
• Exclusive Brands Strategy: Develop and implement a strategy for expanding use of ADIs Exclusive Brands within every National Account group you are responsible for.
• Opportunity Management: Manage opportunities through the use of Salesforce keep the pipeline active and follow up diligently through WAYBE (What Are You Buying Elsewhere) accountability.

MUST HAVE:

• 5-8 years of Outside Sales experience
• Exceptional customer service and relationship-building skills
• Possess and maintain a valid drivers license and satisfactory driving record

WE VALUE:

• Established relationships with Store Managers and Regional Account Specialists
• Excellent communication and presentation skills
• Strong organizational skills including prioritizing scheduling time management and meeting deadlines
• Strong listening and attention to detail skills
• Proven history of meeting or exceeding sales objectives
• Solid MS Office skills (Word Excel Outlook PowerPoint) and Salesforce experience
• Proven ability to cold call customers to obtain new business
• Ability to demonstrate a high level of ownership work well with little to no supervision be results-driven self-motivated
• Experience negotiating with key stakeholders at leading enterprise companies

WHATS IN IT FOR YOU:

Aside from the awesome people you will get to interact with daily we offer many benefits including:

• Life and health insurance
• Life assistance program
• Tuition Reimbursement
• Retirement plan (Immediate eligibility for 401K)
• Vacation & holidays. (Enjoy a great work-life balance!)

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