drjobs Project Manager / Business Analyst (Pm/Ba)

Project Manager / Business Analyst (Pm/Ba)

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

IT Project Management & Training Operational Support Project - . This initiative focuses on DIITs ability to successfully implement/provide ongoing training support for new IT systems and Applications. The primary goal of this engagement is to ensure the successful implementation adoption and ongoing support of new IT systems/applications at the DOE.

The Department of Information Technology and Telecommunications (DIIT) currently manages over 600 systems and applications a number that continues to grow annually. These systems are frequently updated enhanced or replaced with new platforms. DIIT collaborates closely with internal teams stakeholders and end users across the DOE to ensure smooth rollouts and successful user adoption.
Consultants will be engaged under a Time and Materials (T&M) contract to support the implementation adoption and ongoing optimization of DOEs enterprise IT systems and platforms


Job Description

The Project Manager/Business Analyst will oversee and manage IT projects ensuring timely delivery and alignment with NYC DOE goals. This role involves both project management and business analysis responsibilities.

KEY RESPONSIBILITIES
  • Project Management: Lead and manage complex IT projects ensuring timely delivery adherence to contract requirements and achievement of project goals.
  • Collaboration & Communication: Collaborate with clients cross-functional teams and stakeholders to define project scope objectives and deliverables. Develop and maintain project plans timelines and resource allocation.
  • Project managers will need to develop leadership-facing deliverables and documents for multiple stakeholders toprovide project updates and/or work to bring consensus on key decision points.
  • Risk & Issue Management: Identify document escalate and address risks and issues via DIITs approved processes and systems.
  • Actively track risks and proactively communicate risks their impact and timeline for resolution across multiplestakeholders.
  • Documentation & Reporting: Draft develop and document project process flows communication strategies and status updates. Archive all relevant documentation and manage supporting documents for audit-related activities.
  • Continuing to audit and update these tools and processes as projects evolve and change teams receive feedbackfrom end-users and key stakeholders.
  • Stakeholder Liaison: Liaise with schools Borough Technology Directors Service Desk DeviceHub DAAP and various technical teams to seek and provide resolutions to stakeholders.
  • Data Analysis: Work with relevant partners to help with data analysis and report analysis as required. Ensure that the team is reporting on key metrics and clearly communicating these across multiple audiences.
  • Invoice Fulfillment: Review manage QA and prepare supporting documents for invoice fulfillment for senior leadership signoffs and approvals for payment.

REQUIRED EXPERIENCE AND SKILLS:
  • 6 years of Project Management and Business Analysis experience.
  • 5 years of experience in customer service and client-facing roles.
  • 6 years of experience documenting project deliverables.
  • Proficiency with Microsoft Office (Word Visio Excel Project SmartSheet Google Suite).
  • Strong communication skills.
  • Detail-oriented with a focus on process and quality.

If you are interested in getting more information about this opportunity please contact Irina Rozenbergat your earliest convenience.

At Ariel Partners we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions so when they have their biggest challenges we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers our people and our partners; Courage to take on difficult challenges accept new ideas and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal state and local laws.


Required Experience:

IC

Employment Type

Contract

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