Store Manager
Store Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Store Leader youll be responsible for leading associates by coaching developing and inspiring your team. Youll ensure the safety of all live pets in our care deliver on all policies and standards and meet financial business goalsall while upholding ourclients company addition to directing the daily operations youll also have the opportunity to build relationships with shelters and make a significant impact in the community by driving adoption events and helping homeless pets find forever homes. With your expert leadership and communication skills youll thrive in our fun and rewarding animal-filled environment and take pride in knowing youre making a real difference for your associates our pet parents and pets everywhere.
SUMMARY
Responsible for overall leadership coaching and building an independent committed high performing team to achieve results and drive the company strategies. The Store Leader is accountable for:
- Fostering a culture of CARE for Pet Parents and Associates
- Pet Health
- Customer Engagement
- Driving key company sales strategies
- Driving services: Salon Pet Training and Hotel (if applicable)
- Ensuring Operational Excellence
PRINCIPLE ACCOUNTABILITIES
May include but not limited to the following:
- Accountable for leading and holding team accountable for drivingour clientsmission core values vision and strategy every day.
- Responsible for taking immediate action when a sick pet is found in the store (cost is not a consideration). Fosters an environment where pet health and care is first and foremost.
- Responsible for utilizing current company strategies for associate hiring on boarding development and performance management to create a best in-class workforce.
- Responsible for achieving P&L expectations such as sales and expense targets.
- Responsible for the development of management staff by coaching and weekly one on ones with direct reports. reports
- Review weekly schedules and weekly payroll reports.
- Ensures the safety/security of company assets customers pets and associates through regular store walks ensures monthly Shrink and Safety meetings are held and training of store standards/compliance with company and government safety standards.
- Foster relationships with clients Services partners and external adoption partners.
- Leads a culture of empowerment through utilizing code of ethics policies and standard operating procedures.
- Fosters a culture of diversity and inclusion with associates creating an environment of engagement
- Represents the company to outside organizations within the local community.
SUPERVISORY RESPONSIBILITIES
- Typically supervises 6 managers and oversees up to 75 non-supervisory associates within the store.
- Carries out supervisory responsibilities in accordance withclients policies and procedures. Responsibilities include interviewing hiring and training associates; planning assigning and directing work; appraising performance rewarding and coaching associates; addressing complaints and resolving problems.
EDUCATION EXPERIENCE SUCCESS FACTORS
- Position requires a Bachelors degree from four-year college or university or a minimum of three years related management experience working in a retail or hospitality/restaurant industry OR equivalent combination of education and experience
Required Experience:
Manager
Employment Type
Contract
