Senior Program Manager, Learning & Development, Amazon Fresh Worldwide

The Worldwide Amazon Fresh Learning & Development team drives operational excellence through innovative scalable training solutions. Were seeking an exceptional Senior Program Manager to join our dynamic fast-paced environment where we constantly raise the bar on talent development.
In this role youll design and deliver impactful learning programs that empower Associates and Leaders across our global Grocery operations. Youll collaborate with cross-functional teams using data and technology to create experiences that enhance performance and support Amazons customer-centric mission.
As a people manager you will be responsible for building and leading a great team setting clear directions and goals coaching and evaluating employee performance and motivating team members. Youll need to uphold Amazons Leadership Principles while managing changes and leading your team to deliver business results under uncertainties.
If youre passionate about developing people thrive in ambiguity and want to make a significant impact on our grocery operations we want you on our team. Join us in making history at Amazon Fresh.

Key job responsibilities
The life of this Sr. Program Manager includes (but is not limited to):
Leading the end-to-end development and execution of learning programs that drive operational excellence across multiple grocery businesses
Designing and implementing measurement strategies to evaluate program effectiveness and drive continuous improvement
Building and maintaining strong partnerships with senior stakeholders across regions and functions to align learning solutions with business priorities
Creating scalable mechanisms for program adoption quality control and impact measurement
Driving innovation in training delivery methods and content to enhance the learning experience
Managing complex cross-functional projects through all stages from initiation to closeout
Developing data-driven insights to inform program strategy and demonstrate business impact
Championing associate development needs while balancing business requirements and operational constraints
Create innovative solutions using data and research to address organizational challenges
Work alongside senior leadership to establish and prioritize improvement programs
Collaborate with global stakeholders including business product managers WHS partners and Operations.
Develop and maintain project plans identify resource needs and manage project schedules


- 5 years of program or project management experience
- 5 years of working cross functionally with tech and non-tech teams experience
- 5 years of team management experience
- 5 years of cross functional project delivery experience
- Experience defining program requirements and using data and metrics to determine improvements

- Experience managing analyzing and communicating results to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114500/year in our lowest geographic market up to $189300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.