Hybrid Systems Administrator

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Welcome to Frontline Managed Services where innovation technology and efficiency converge to redefine the landscape of IT Financial and Administrative Managed Services for legal and professional service firms. As pioneers in the industry we are driven by a relentless commitment to excellence.

Join Our Team and Be a Catalyst for Change!

We dont just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.

Position Overview

We are seeking a highly skilled Hybrid Systems Administrator to join our team. This role requires a technical expert who thrives in customer-facing environments and can build trust and credibility with both internal stakeholders and end users. Youll play a critical role in managing and supporting IT infrastructure while ensuring seamless daily operations for our team.

The ideal candidate brings not only technical depth but also a polished professional demeanor strong communication skills and the ability to troubleshoot efficiently in a fast-paced environment. Experience working in a Helpdesk or Managed Service Provider (MSP) setting is strongly preferred.

What Youll Do

Manage vLAN configurations and routing protocols
Support Cisco-based Networking Firewall and Voice systems
Configure and troubleshoot Meraki networking and wireless infrastructure
Administer Office365 Exchange and Azure environments
Provide technical support in-person and remotely to internal users
Foster strong relationships with stakeholders by offering timely and reliable IT support
Deliver solutions with a customer-first mindset ensuring a high-quality end-user experience
Collaborate with internal teams to support business continuity and IT initiatives

What You Bring

Experience working on a Helpdesk or with a Managed Service Provider (MSP) or internal IT support team
Microsoft 365 and Exchange management experience or certification
Microsoft Azure Active Directory (AD) and InTune experience or certification
Familiarity with ticketing systems and/or RMM tools
Strong knowledge of networking tools and protocols including VLAN DHCP NAT VPN and wireless standards
Understanding of both Windows and Mac desktop operating systems
Comfortable working with Microsoft 365 Office365 and related collaboration platforms
Professional presence dependable communication skills and the ability to build trust with technical and non-technical stakeholders

Preferred Qualifications

Experience in legal tech environments (e.g. iManage NetDocs Prolaw Litera billing or dictation software)
Familiarity with security tools and standards (MFA endpoint protection DNS filtering encrypted email etc.)
Microsoft CompTIA or other IT certifications (MCP ITIL etc.)
Prior experience managing or supporting IT systems in a regulated industry (HIPAA ISO etc.)

Not Sure You Meet Every Requirement

We know that great candidates may not match every qualification listed. If youre excited about the role and believe you could be a strong fit we encourage you to apply. We value potential and a growth mindset as much as experience.

Work Environment

This is anHYBRID role and will require more than 1 day a week onsite in Manhattan NYC.
Regular interaction with employees executives and cross-functional teams.
Occasional travel between regional offices may be requested.

Join Us

At Frontline Managed Services we celebrate different backgrounds experiences and perspectives. We are committed to building a team that reflects the clients and communities we serve.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

Required Experience:

Unclear Seniority