Sr. Software Engineer (Data and Personalization)

WHO WE ARE

Consumer Reports is an independent nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights working with policymakers and companies to find solutions for safer products and fair practices.

Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees.

OVERVIEW

Consumer Reports (CR) is an 89-year-young non-profit with a mission to create a fair and just marketplace for all focusing on Safety Sustainability Financial Fairness and Digital Rights. The organization is on a multi-year journey to transform how we use Data and AI more strategically. Customer Data is at the heart of our ability to understand engage and empower consumers enabling us to drive personalized experiences responsibly.

As a Software Engineer (Data and Personalization) you will develop and optimize data-driven solutions and integrations that enable personalization experimentation and insights across CRs martech and digital ecosystem. You will partner with product marketing analytics data and technology teams to power data pipelines experimentation analytics and real-time personalization features.

This is a hybrid position with preference for candidates in the tri-state area.

How Youll Make An Impact

As a Software Engineer (Data and Personalization) you will be hands-on in building and scaling data solutions that directly shape CRs member experiences. On a daily basis youll contribute in the following areas:

• Data & Analytics Engineering: Build and optimize scalable data pipelines across lakehouses data warehouses and curated data marts ensuring clean high-quality data that serve diverse organizational needs.
• Customer Data and Personalization Integrations: Connect customer data ecosystem with auxiliary platforms/tools that enable event/data collection audience segmentation campaign orchestration customer engagement and experimentationensuring seamless flow of data to power personalized consumer journeys.
• Business Intelligence (BI): Deliver analytics-ready datasets and create dashboards in Tableau to measure personalization impact and inform decision-making

ABOUT YOU

Youll Be Highly Rated If:

• You have the right foundation: Bachelors degree in a STEM with strong computer science and engineering fundamentals
• You have relevant experience: 5 years of hands-on experience working on projects involving customer data and analytics engineering ideally with exposure to modern CDP personalization and MarTech platforms (e.g. Segment Braze Optimizely)
• You have relevant skills. Proficiency in SQL Python and PySpark with experience building and optimizing scalable pipelines on Databricks. Working knowledge of AWS cloud services and Tableau.

Youll Be One Of Our Top Picks If:

• You have experience with AI and ML. Familiarity with applying machine learning models recommendation systems or behavioral analytics to power real-time hyper-personalized experiences.
• You understand Customer Data Platforms (CDPs). Experience working with CDPs to enable a 360-degree customer view that supports product and marketing initiatives.

FAIR PAY AND A JUST WORKPLACE

At Consumer Reports we are committed to fair transparent pay and we strive to provide competitive market-informed compensation informed by location as well as the candidates particular combination of knowledge skills competencies and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers NY Washington DC and Colchester CT. We are registered to do business in and can only hire from the following states and federal district: Arizona California Connecticut Illinois Maryland Massachusetts Michigan New Hampshire New Jersey New York Texas Vermont Virginia and Washington DC.

Salary ranges

• NY/California: $145K-$155K annually
• DMW/Massachusetts: $135K-$145K annually
• Colchester CT and additional approved CR locations: $125K-$135K annually

Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race color creed religion age national origin ancestry citizenship status sex or gender (including pregnancy childbirth related medical conditions or lactation) gender identity and expression (including transgender status) sexual orientation marital status military service or veteran status protected medical condition as defined by applicable state or local law disability genetic information or any other basis protected by applicable federal state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.