Assoc, P3, Soft Prod Mgmt & RE III Job Level Associate

In the Technology division we leverage innovation to build the connections and capabilities that power our Firm enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Software Production Management & Reliability Engineering III position at the Associate level which is part of the job family responsible for overseeing the production environment ensuring the operational reliability of deployed software and implementing strategies to optimize performance and minimize downtime.

Morgan Stanley is an industry leader in financial services known for mobilizing capital to help governments corporations institutions and individuals around the world achieve their financial goals.

Interested in joining a team thats eager to create innovate and make an impact on the world Read on.

Since our founding in 1935 Morgan Stanley has been committed to serving local and global communities by being a market leader in Investment Banking Securities Investment Management and Wealth Management services. Our belief that capital can work to benefit all of society inspires us to put our clients first lead with exceptional ideas hold our business to high ethical standards and give back to communities around the world through philanthropy and public works. We have a smart casual dress code and operate under a philosophy that balances work with your personal life. Our peoples talent passion and expertise is the fuel on which our organization runs therefore our people are our greatest asset. Diversity and inclusiveness is a critical component for our success and it is our priority to continue building a firm that values the unique background and identity of every one of our employees thus enabling our people to bring their full and best selves to work each day. Teamwork is the essence of our approach and so are the values of integrity excellence and enabling our people to achieve at the highest levels. We invite you to learn more about our commitment to diversity and serving our community.

MS Wealth Management (MSWM) Technology

Morgan Stanley Wealth Management (MSWM) Technology is the global technology department responsible for the design development delivery and support of the technical solutions behind the products and services used by the Morgan Stanley Wealth Management (MSWM) business. The department is comprised of 10 organizations: Sales Banking & Corporate-Client Technology Investment Products & Markets Technology Client Reporting Core Processing Private and International Wealth Management Technology Technology Integration Office Enterprise Infrastructure & Production Management Capital Markets Application & Data Services Deployment Planning & Release Management and the Chief Operating Office.

What youll be doing in the role:

• Collaborate with business and product partners to understand the business problem to develop solutions that would mitigate the problem and enhance the customer experience

• Participate in architecture and design discussions whiteboarding the solution and effectively communicating the designs to other team members

• Develop software solutions in a lean-agile methodology to bring the solutions quickly to the partners and improve optimize and repeat in an accelerated development cycle

• Independently manage the delivery of the solutions within the deadline adhering to the companys compliance and development standards

• Present the solution to the business/technology stakeholders and the management and communicate the design choices clearly

• Create technical documentation for the product business user guide and other runbooks both for managing the applications and to onboard new users easily

• Research and learn new technologies quickly and work in parallel balancing the ongoing tasks research tasks production support and mentoring others

Required Skills:

• 8 years of experience in Contact Center Genesys platform (Cloud and On-premise)

• Strong experience in developing distributed/real-time applications /Java

• SRE knowledge for implementing KYS Observability SLI/SLO Automation

• Serve as an expert on applications and provide technical support

• Involvement in full Software Development Life Cycle of the project

• Experience working on Agile/DevOps

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe please copy and paste into your browser.

Expected base pay rates for the role will be between $90000 and $135000 per year at the commencement of employment. However base pay if hired will be determined on an individualized basis and is only part of the total compensation package which depending on the position may also include commission earnings incentive compensation discretionary bonuses other short and long-term incentive packages and other Morgan Stanley sponsored benefit programs.

Morgan Stanleys goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex sex stereotype gender gender identity or expression transgender sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy veteran or military service status genetic information or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).