Location:
CGS1Address:
33 Commander Blvd Scarborough Ontario M1S 3E7 CanadaJob Title:
Coordinator Product Quality ExperienceCanada Goose isnt like anything else. Weve built something great something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose youre part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition observe every detail and are building a community that believes in living bravely and coming together to support game-changing people.
Here opportunities are everywhere - to try something new to learn to do meaningful and impactful work and theyre yours for the taking.
Position Overview:
Were looking for a proactive and detail-driven Product Quality Experience Coordinator to strengthen our global warranty repair this role youll help ensure repair facilities are equipped processes are optimized and customers continue to experience the highest level of product quality. Youll lead initiatives in repair planning documentation and data management while collaborating closely across internal teams and external partners.
What Youll Do
Product Analysis & Repair Planning
Provide technical insights in development and proto meetings to improve repair readiness.
Coordinate wear testing sample requests and time studies to optimize repair efficiency.
Plan and manage raw material needs across repair facilities.
Support repair cost evaluations and continuous improvement initiatives.
Data & Documentation
Develop clear SOPs training decks and visual guides to support global operations.
Maintain digital resources and systems to keep teams aligned and informed.
Support product knowledge sessions and training for seasonal rollouts.
Operations & Collaboration
Assist with inspections cleaning and quality checks during peak seasons.
Partner with QA Product Development Sourcing Production and vendors to streamline workflows.
Contribute to cross-functional planning and innovation projects that enhance efficiency and customer experience.
Lets Talk About You
24 years experience in product operations quality assurance or garment manufacturing.
Strong knowledge of garment construction repair processes and textiles.
Skilled at creating engaging visual/technical documentation and training materials.
Proficient in digital tools with strong analytical skills.
Excellent communicatororganized proactive and able to manage multiple priorities.
Collaborative and creative with experience in vendor management or multilingual skills as a plus.
Whats in it For You
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world identify challenges and to discover design produce and deliver great products and service. Our different perspectives are what enable us to create dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interviewaccommodation for your interview please e-mail us at.
Required Experience:
IC
Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canad ... View more