Senior Product Manager Ambient Scribe
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
Join our team and what well accomplish together
The TELUS Health Employer Solutions Internal Systems and Migrations team is a dynamic fast-paced and entrepreneurial group. Our core mission is to support data-driven decisions for TELUS Employer Health products globally focusing on resolving complex problems that significantly impact customers and ensuring a seamless digital customer experience.
As we consistently work towards establishing TELUS Health as a world-class leader in healthcare delivery you will be involved in a high-priority platform of substantial size and scope. These products are centered on crafting customer journey strategies to deliver an outstanding TELUS Health experience.
As a dedicated product professional with proven product strategy and transformation experience you will work as part of a team to launch and drive the Ambient Scribe platform. Working at the intersection of technology business enablement and customer experience youll manage a strategic product portfolio including developing business cases prioritize market requirements & product roadmap driving strategic outcomes.
What youll do
- Product Management Experience: Manage the end-to-end lifecycle of the platform from technical requirements gathering through deployment and optimization
- Business Case Development: Build effective business cases and articulate succinct business rationale to an executive audience including financial projections
- Business Requirement Management: Partner with business stakeholders to translate business requirements into technical product specifications & success criteria
- Technical Acumen: Work closely with engineering teams to ensure technical feasibility and optimal implementation approaches.
- Roadmap Development: Manage product roadmaps and collaborate with enabling teams to oversee lifecycle including product and services introduction optimization and retirement
- Implementation: Drive strategy and execution of business initiatives while collaborating with stakeholders to define opportunities that optimize processes and deliver excellent customer experiences
- Adaptability: Proven track record in balancing immediate and long-term priorities while being flexible and adaptable
- Strategy: Define articulate and implement product strategy across various portfolios
- Thought Leadership: Define analyze and present product opportunities to cross-functional and senior stakeholders
- Relationship Building: Build strong work relationships with partners across TELUS Health and external vendor partners
- Customer and Employee Experience: Enhance engagement and improve experiences for both current and new customers and employees
- Financial Management: Track and optimize project and financial performance such as CAPEX and OPEX impacts
Qualifications
What you bring
- Communication Skills: Ability to effectively convey ideas to peers executives and external partners
- Technical/Business Curiosity: Natural curiosity and willingness to delve into the details of a solution to own the experience as the business prime
- You are a self-starter with a passion for working in a dynamic high performance culture
- You can play the role combining your exceptional collaboration relationship management influencing and negotiation skills with your compelling storytelling and an ability to present to executive audiences
- Consulted on and managed products through influencing and negotiating
- Demonstrated proficiency in leading business process improvements delivering significant value to an organization
- Highly comfortable with change and ambiguity
- Strong organizational skills with ability to effectively prioritize to meet deadlines
- 7-10 years of experience in technical product management preferably in healthcare technology managing cross-functional projects and stakeholder groups
Great-to-haves
- MBA or other advanced degree
- CSPO/PSPO Certification asset
Required Experience:
Senior IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
1000 employees
Next-generation, digitally-led customer experiences We are a leading digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands.
