Performance Consultant

TELUS

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Description

As a Business Analyst on the Digital Team youll be the main point of contact for all B2B analytics. Youll bring technical expertise and business acumen to help the team translate data into insights manage multiple priorities and deliver clear recommendations that shape decision-making and digital strategy.

Youll act as a trusted partner across teams gathering requirements analyzing performance and identifying opportunities for improvement. With your ability to balance technical know-how and business context youll ensure our digital experiences are continuously optimized to drive measurable impact for our B2B customers.

What youll be responsible for:

  • Serving as the primary contact for B2B digital analytics ensuring data is accurate relevant and actionable
  • Building and maintaining dashboards and performance reports that track KPIs across journeys and experiences
  • Conducting deep-dive analyses on digital merchandising funnel performance and campaign effectiveness uncovering insights to inform strategy
  • Partnering with delivery primes product owners and business stakeholders to provide clear recommendations that drive digital outcomes
  • Translating business needs into technical requirements for reporting dashboards and analysis
  • Validating and testing data across platforms ensuring accuracy and consistency in reporting
  • Acting as a bridge between business and technical teams ensuring data and insights are well understood and used to guide decisions
  • Supporting roadmap planning with evidence-based recommendations and business cases

Qualifications

What youll need to be successful:

  • 5 years of experience in digital analytics business analysis or related roles
  • Proven ability to analyze data uncover insights and make actionable recommendations in a B2B context
  • Strong technical know-how with proficiency in tools such as Google Analytics Adobe Analytics Tableau Power BI SQL or similar.
  • Ability to manage multiple priorities in a fast-paced ambiguous environment delivering high-quality outputs under tight timelines
  • Strong communication and storytelling skills able to simplify complex data for business and technical audiences
  • Experience partnering with cross-functional teams influencing stakeholders and driving alignment on data-driven decisions
  • Familiarity with digital funnels conversion optimization and customer experience analytics
  • A proactive curious mindset with the ability to connect the dots and anticipate business needs

What youll do:

Youll be the analytics heartbeat of the digital team translating data into clarity and action. By owning B2B analytics and delivering insights youll help leadership prioritize opportunities validate initiatives and measure success. With your technical skills business lens and ability to juggle multiple priorities youll ensure our digital investments are evidence-based and continuously optimized for impact.

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Contract

Description As a Business Analyst on the Digital Team youll be the main point of contact for all B2B analytics. Youll bring technical expertise and business acumen to help the team translate data into insights manage multiple priorities and deliver clear recommendations that shape decision-making an...
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Key Skills

  • Arabic Speaking
  • Access Control System
  • B2C
  • Account Management
  • Legal Operations
  • Broadcast

About Company

TELUS

1000 employees

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Next-generation, digitally-led customer experiences We are a leading digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands.

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