Duty Manager Host
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Job Location:
Cape Winelands District Municipality - South Africa
Monthly Salary:
18000 - 25000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Kendrick Recruitment is seeking a professional and dedicated Duty Manager / Host to join a luxury guest farm in Franschhoek. This role is central to ensuring guests experience the highest standards of service and hospitality with a strong focus on creating a seamless and memorable journey throughout their stay.
Key Responsibilities:
Guest Experience & Hosting
Warmly welcome and orientate guests on arrival
Guide the flow of check-ins and check-outs with efficiency and care
Ensure all departments are aligned for guest arrivals and key rituals
Conduct final room checks in collaboration with the Housekeeping Manager
Update bookings guest records and manage extensions or changes of stay
Schedule or adjust rituals rhythms and experiences during guest visits
Liaise with external practitioners where necessary
Coordinate additional activities transfers and reservations
Oversee readiness of public guest spaces in collaboration with the Housekeeping Manager
Process and record guest purchases from the Farm Shop and Atelier with accuracy
Maintain and manage the cleanliness and readiness of guest golf carts
House & Daily Flow Oversight
Serve as the connection point between guests and internal teams
Guide the daily rhythm of the house in collaboration with department leads
Identify and report maintenance issues and ensure follow-through to resolution
Maintain awareness of the house environment flow and guest presence
Support activity set-ups and shared spaces with attentiveness and foresight
Hold a calm clear presence within the team and address concerns constructively
Ensure alignment with the property s high standards and service ethos in all guest touchpoints
Stock & Ordering Oversight
Conduct monthly stock takes of the Farm Shop and operating equipment
Carry out weekly checks to identify replenishment needs
Maintain and update digital inventory records
Place and manage orders for guest amenities candles Atelier Studio supplies and specific guest requests
Steward stock consciously balancing practicality and creativity while minimising waste
Acting with accountability and care in all responsibilities
Leading with discernment and consistency
Working harmoniously with the wider team
Operating in alignment with key values:
Be impeccable with your word
Do not take anything personally
Do not make assumptions
Always do your best
This is a live-out role offering an excellent opportunity for an experienced hospitality professional to join a luxury property in Franschhoek and play a pivotal role in shaping the guest experience.
Minimum 3 years experience
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
Kendrick Recruitment (KR) specialises in finding top candidates for the Hospitality and Tourism Industries worldwide. We focus on providing a high level of personalised service tailored to each individual whether you are a client or candidate. We pride ourselves on listening and under ... View more
