Live Chat Support Specialist
Live Chat Support Specialist
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Job Alert
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$ 30 - 33
1 Vacancy
Job Description
This is a remote position.
We are looking for a dynamic Live Chat Support Specialist to join our team at Nitex a leading company in the Apparel & Fashion industry. As a Live Chat Support Specialist you will be responsible for providing exceptional customer service through live chat interactions. If you have a passion for fashion and enjoy helping customers we want to hear from you!
Responsibilities:
- Respond to customer inquiries and provide product information through live chat
- Assist customers with order placement tracking and returns
- Troubleshoot technical issues and escalate to the appropriate team if necessary
- Ensure customer satisfaction by resolving issues in a timely and efficient manner
- Maintain accurate records of customer interactions and transactions
Qualifications:
- 1 years of experience in customer service or support role
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Experience with live chat software or CRM systems is a plus
If you are passionate about fashion and have a knack for providing exceptional customer service apply now to join our team as a Live Chat Support Specialist at Nitex!
Requirements
Required Skills:
1 years of experience in customer service or support role Excellent written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills and attention to detail Experience with live chat software or CRM systems is a plus
Required Education:
1 years of experience in customer service or support roleExcellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skills and attention to detailExperience with live chat software or CRM systems is a plus
Employment Type
Full Time
