Live Chat Support Specialist

Loudoun County, VA - USA

Monthly Salary: $ 30 - 33

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

We are looking for a dynamic Live Chat Support Specialist to join our team at Nitex a leading company in the Apparel & Fashion industry. As a Live Chat Support Specialist you will be responsible for providing exceptional customer service through live chat interactions. If you have a passion for fashion and enjoy helping customers we want to hear from you!

Location: United States (Remote)

Responsibilities:

Respond to customer inquiries and provide product information through live chat
Assist customers with order placement tracking and returns
Troubleshoot technical issues and escalate to the appropriate team if necessary
Ensure customer satisfaction by resolving issues in a timely and efficient manner
Maintain accurate records of customer interactions and transactions

Qualifications:

1 years of experience in customer service or support role
Excellent written and verbal communication skills
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills and attention to detail
Experience with live chat software or CRM systems is a plus

If you are passionate about fashion and have a knack for providing exceptional customer service apply now to join our team as a Live Chat Support Specialist at Nitex!

Requirements

1 years of experience in customer service or support role

Excellent written and verbal communication skills

Ability to multitask and prioritize in a fast-paced environment

Strong problem-solving skills and attention to detail

Experience with live chat software or CRM systems is a plus

Required Skills:

1 years of experience in customer service or support role Excellent written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills and attention to detail Experience with live chat software or CRM systems is a plus

Required Education:

1 years of experience in customer service or support roleExcellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skills and attention to detailExperience with live chat software or CRM systems is a plus

This is a remote position.We are looking for a dynamic Live Chat Support Specialist to join our team at Nitex a leading company in the Apparel & Fashion industry. As a Live Chat Support Specialist you will be responsible for providing exceptional customer service through live chat interactions. I...