Virtual Assistant Healthcare Support

Alegria - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Efficient and compassionate support for seamless patient care.

Job Overview:

We are seeking a Patient Coordinator / Administrative Assistant to provide high-quality support in managing patient interactions scheduling and administrative processes. This role requires excellent communication skills strong organizational ability and familiarity with healthcare systems to ensure smooth patient experiences and accurate records management.

Requirements

Key Responsibilities:

Handle inbound and outbound calls using VoIP systems ensuring timely and professional communication with patients.
Manage appointment scheduling collect co-payments and verify insurance card information.
Update and maintain patient charts and records in electronic health record (EHR) systems.
Administer patient forms using DocuSign or similar tools to ensure proper documentation.
Manage email and calendar scheduling supporting staff and patients as needed.
Provide administrative support and assist with ad-hoc tasks during quieter patient periods.

Qualifications:

Proven experience in patient coordination healthcare administration or a related field.
Familiarity with EHR systems (Athena or similar preferred).
Strong communication and interpersonal skills with a professional and empathetic demeanor.
Excellent organizational skills with the ability to multitask and prioritize.
Proficiency in tools such as VoIP systems DocuSign email and calendar management.
Ability to work independently while supporting a collaborative healthcare environment.

Benefits

Why Join Us

Healthy supportive and conducive work environment (Great Place to Work Certified for three consecutive years!)
Work with an innovative company delivering cutting-edge solutions across multiple industries
Lead a team in a fast-paced high-growth environment
Competitive salary with opportunities for career advancement
Collaborative forward-thinking work culture
21 leave credits plus all client-based holidays
HMO coverage with dependent benefits
Exposure to world-class leadership from both local and international supervisors

Ready to take your sales career to the next level Apply now!

Key Responsibilities: Handle inbound and outbound calls using VoIP systems, ensuring timely and professional communication with patients. Manage appointment scheduling, collect co-payments, and verify insurance card information. Update and maintain patient charts and records in electronic health record (EHR) systems. Administer patient forms using DocuSign or similar tools to ensure proper documentation. Manage email and calendar scheduling, supporting staff and patients as needed. Provide administrative support and assist with ad-hoc tasks during quieter patient periods. Qualifications: Proven experience in patient coordination, healthcare administration, or a related field. Familiarity with EHR systems (Athena or similar preferred). Strong communication and interpersonal skills with a professional and empathetic demeanor. Excellent organizational skills with the ability to multitask and prioritize. Proficiency in tools such as VoIP systems, DocuSign, email, and calendar management. Ability to work independently while supporting a collaborative healthcare environment.

Efficient and compassionate support for seamless patient care. Job Overview: We are seeking a Patient Coordinator / Administrative Assistant to provide high-quality support in managing patient interactions scheduling and administrative processes. This role requires excellent communication skill...