Operations Team Leader
Operations Team Leader
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Job Description
Energized version: To ensure and monitor closely and continuously the professional level of service and other related activities in real time during the shift.
Short & punchy: Empower your crew hit those targets and raise the bar on what great service looks like.
Growth-focused: Coach and uplift your team to achieve their best boosting both performance and the customer experience.
Qualifications :
Languages: Fluent in spoken written and read English. Comfortable communicating across multicultural settings.
Tech Savvy: Advanced user of digital tools including MS Office email platforms and other workplace software.
Teamwork & Networking: Strong collaboration skills conflict-resolution abilities and comfort working with diverse perspectives and cultures.
Strategic Thinking: Quick to analyze problems and identify practical solutions. Experienced in team management and performance monitoring.
Communication & Persuasion: Clear communicator of company policies and procedures. Exceptional argumentation skills to build understanding and alignment.
Adaptability & Stress Management: High stress tolerance and agility in responding to fast-changing situations.
Schedule Flexibility Available to work rotating shifts including evenings weekends and holidays. Always ready to adapt to changing schedules and team needs.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
