At Auberge Collection we believe that pristine environments and meticulous attention to detail are fundamental to delivering a luxury guest experience. As a Housekeeping Supervisor you will lead and inspire the housekeeping team ensuring that every guest room and public area reflects the highest standards of comfort cleanliness and hospitality. Your leadership precision and commitment to excellence will create an environment where both guests and team members thrive.
Please note that this is not an exhaustive list of everything that needs to be done! Within our team our people always find new ways to look after the property guests and colleagues. Within this the key responsibilities for this position are:
Leadership & Team Management
Lead supervise and motivate the housekeeping team providing guidance training and ongoing support.
Create work schedules assign tasks and ensure the equitable distribution of workload among housekeeping staff.
Foster a culture of excellence teamwork and attention to detail throughout the department.
Room & Public Area Standards
Inspect guest rooms and public areas to ensure they meet established cleanliness and maintenance standards.
Promptly address any issues discrepancies or maintenance concerns to maintain a flawless guest environment.
Supplies & Equipment Management
Monitor and manage housekeeping supplies and equipment ensuring adequate stock levels and coordinating orders as necessary.
Ensure proper use storage and maintenance of all equipment and cleaning materials.
Guest Service & Communication
Address guest requests concerns and inquiries related to housekeeping with professionalism and efficiency.
Maintain a positive and proactive approach to guest service ensuring every interaction contributes to an exceptional experience.
This role is an invitation to lead with precision and care. As a Housekeeping Supervisor you will shape the environment in which our guests feel welcomed comfortable and cared for while inspiring your team to achieve excellence in every detail.
Qualifications :
Experience
Minimum of two years of experience in housekeeping with a proven track record of managing or supervising staff preferred.
Prior experience in a luxury hotel or high-end hospitality environment is highly desirable.
Skills & Competencies
Exceptional attention to detail organizational skills and commitment to delivering an outstanding guest experience.
Strong leadership and interpersonal skills with the ability to motivate and guide a team while maintaining high standards of service.
Ability to communicate effectively in English both spoken and written.
Availability
Ability to work a flexible schedule including weekends and holidays in accordance with departmental needs.
Additional Information :
Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine innovative wellbeing and gracious yet unobtrusive service. With 30 one-of-a-kind hotels resorts and residences Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations.
Connect with Auberge Collection on Instagram TikTok Facebook and LinkedIn @Auberge and #AlwaysAuberge
Friedkin is a privately held family of global brands spanning automotive entertainment hospitality investments and sports.
Founded in 1969 and headquartered in Houston Texas the company is led by Chief Executive Dan Friedkin and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota 30WEST Accelerated Solutions Group AS Roma Ascent Automotive Group Auberge Collection Congaree Copilot Capital Diamond Creek Everton Football Club GSFSGroup Imperative Entertainment Legendary Expeditions NEON Northside Lexus Pursuit Sports The Friedkin Group International USAL and Westside Lexus.
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Remote Work :
No
Employment Type :
Full-time
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