Director Senior Director of Rider Growth
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This role can be based in Berlin or Singapore and you will lead a geographically distributed team of 300 employees drive cross-functional collaboration with tech data science marketing and cluster operations and ensure Pandoras rider base grows in line with ambitious global targets.
Leadership
Define and lead comprehensive strategies to drive rider acquisition engagement and retention at scale.
Growth Strategy Leadership: Define and lead comprehensive strategies to drive rider acquisition engagement and retention at scale ensuring alignment with long-term business goals.
Organizational Impact: Oversee the development of innovative rider growth initiatives fostering collaboration across marketing tech data science and cluster teams to maximize impact.
Team Leadership: Build and lead a high-performing team empowering them with clear goals mentorship and the tools to execute growth initiatives effectively.
Executive Collaboration: Partner with senior leadership to align rider growth strategies with broader business objectives ensuring visibility and integration across all company functions.
Market Insights and Adaptability: Stay ahead of industry trends and emerging opportunities adapting strategies to address market changes and competitive dynamics to maintain leadership in the space.
2. Key Responsibilities / Deliverables :
Rider Acquisition Targets: Deliver year-over-year growth in new riders in line with company targets
Cross-Functional Delivery and : Successfully align and execute cross-functional growth initiatives with stakeholders resulting in measurable business impact.
Strategic Alignment: Ensure all rider growth roadmaps are fully aligned with executive leadership goals and reflected in quarterly/annual business reviews with no major gaps in resource planning or prioritization
Operational Excellence: Identify and deliver cost efficiencies in rider recruitment activities. Launch and scale growth programs that meet cost-efficiency benchmarks and quality targets
Talent and Team Capability Outcomes : Develop and sustain a high-performing team with measurable skill-building outcomes succession pipelines and consistently high employee engagement scores.
3. Scope of Influence:
Geographical scope: Rider growth strategy and execution across 17 markets spanning Europe APAC and Turkey.
Functional scope: Rider workforce planning acquisition onboarding engagement compliance and fleet health.
Team scope: 300 team members globally including centralized growth functions and local fleet teams.
Qualifications
12 years of experience in senior leadership roles within e-commerce logistics mobility or other tech-enabled industries.
Strong people management experience with a proven track record of leading and scaling large distributed teams.
Solid commercial and operational acumen with experience driving P&L performance and efficiency at scale.
Consulting background is a strong plus but not mandatory.
Highly analytical and data-driven able to translate insights into actionable business strategies.
Skilled in stakeholder management and influence with the ability to work across complex matrix organizations and engage at C-level.
Thrives in fast-paced high-growth environments balancing strategic vision with hands-on execution.
Additional Information :
We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
