Senior Manager, Internal Audit

Who we are

At Twilio were shaping the future of communications all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businessesand empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work and strong culture of connection and global inclusion means that no matter your location youre part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts were acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilios next Senior Manager Internal Audit

About the job

As a Senior Internal Audit Manager you will play a key role in assessing and improving the effectiveness of Twilios risk management control and governance processes. You will lead SOX Audit and Advisory engagements collaborate with cross-functional teams and provide insights to strengthen internal controls and support business objectives with a particular focus on operations. Your work will help ensure compliance identify areas for operational improvement and support Twilios continued growth and integrity.

Responsibilities

In this role youll:

• Lead and execute operational financial and compliance audits across Twilios business units
• Identify key risks and evaluate the effectiveness of internal controls through risk-based audit planning and execution.
• Develop and maintain a robust audit pipeline prioritizing high-impact areas and aligning with enterprise risk priorities.
• Conduct detailed assessments and interviews to understand business processes and identify control gaps or improvement opportunities.
• Collaborate cross-functionally with finance compliance legal and engineering teams to ensure audit recommendations are implemented effectively.
• Prepare clear concise audit reports and present findings to senior leadership and key stakeholders.
• Monitor and report on the status of corrective action plans and drive accountability for timely remediation.
• Stay current with regulatory developments and internal audit best practices to enhance audit methodologies and maintain compliance.

Qualifications

Twilio values diverse professional backgrounds and encourages candidates from all industries to apply. Whether your experience is rooted in public accounting internal audit compliance or an unconventional path we believe great auditors come from all walks of life. If you meet the core qualifications and are excited about strengthening risk management and controls at Twilio we want to hear from you. Bring your unique perspectivewere always looking for fresh ideas and new ways to drive impact.

*Required:

• Bachelors degree in Accounting Finance Business Administration or a related field.
• CPA CIA ERMCISACGACMACFAor other relevant professional certification strongly preferred.
• 10 years of progressive experience in internal audit external audit or risk management with at least 3 years in a leadership or managerial capacity.
• Demonstrated experience in planning executing and reporting on complex audit projects across multiple business functions or regions.
• Experience working within multinational organizations or highly regulated industries is a plus.
• Strong knowledge of internal auditing standards risk assessment practices and internal control frameworks (e.g. COSO).
• Familiarity with ERP systems (e.g. SAP Oracle) and general IT and business controls.
• Excellent written and verbal communication skills and strong report writing presentation and stakeholder engagement skills.

Desired:

• Ability to work independently and lead audit teams in a dynamic fast-paced environment.
• Strong analytical thinking attention to detail and sound judgment in identifying and addressing risk areas.
• Proven ability to influence and drive process improvements and control enhancements at an enterprise level.
• Demonstrated success in developing and mentoring audit professionals.

Location

This role will be remote and based in Ontario.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role approximately 10% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits including competitive pay generous time off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.

The estimated pay ranges for this role are as follows:

• Based in British Columbia. : $118200 - $147700

The successful candidates starting salary will be determined based on permissible non-discriminatory factors such as skills experience and geographic location.

Twilio thinks big. Do you

We like to solve problems take initiative pitch in when needed and are always up for trying new things. Thats why we seek out colleagues who embody our values something we call Twilio Magic. Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now! If this role isnt what youre looking for please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally Twilio participates in the E-Verify program in certain locations as required by law.