Guest Service Agent
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
A career that lets your passion shine:
By welcoming each new and returning guest with personalised and attentive care you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of our region you will anticipate guest needs and offer recommendations that make their stays even more special.
Qualifications :
What you will bring to the role:
- A service-focused personality is essential with the ability to connect with guests through story telling and anticipation of needs
- Prior experience in a Guest Service Agent role essential
- Prior experience working with Opera Cloud or a similar PMS
- Unprovisional full drivers license an advantage. Confident driving both automatic and manual cars
- Fluency in English language both written and verbal; additional languages are an asset
- Must have Responsible Service of Alcohol certification or be willing to obtain
- Full Australian working rights
- Full availability to work days nights weekends public holidays essential for full time candidates
FULL TIME and PART TIME positions available
Additional Information :
Thrive in our Sofitel community with:
- Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
- Up to 50% discount on meals at Sofitel Adelaide
- Family & Friends accommodation discounts
- Learning programs through our Academies
- Free 24 hour access to our Employee Assistance Program
- Opportunities to develop your talent and grow within our property and across the world!
- Ability to make a difference through our corporate social responsibility activities
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent
Special note:
Only applicants currently located in Australia with full Australian working rights will be considered.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
