Scope of Position:
To provide superior customer service through strong working knowledge in accordance with the Harmonized Tariff Schedule of the United States (HTSUS) General Notes and Explanatory Notes to the Tariff with specific needs and requirements of the client. Continually seek opportunities for service enhancement and improved tactical coordination within Expeditors and customers organizations. Ensure all tasks for specified role (but are not limited to) are performed timely at the highest level of efficiency and productivity while meeting and exceeding expectations.
Major Duties and Responsibilities:
Compliance
- Understand customers business strategy and our role with the customer
- Utilize customers systems/tools to classify parts for U.S. imports (but not limited to) on behalf of the customer based on product descriptions provided by the client
- Basic Understanding of the U.S. Customs Harmonized Tariff Code. This position has major emphasis to Chapters 61 and 62 for Textiles and Apparel Chapters 42 for classification of accessories & Chapter 64 Footwear
- Knowledge/Understanding of Canada & European Union (EU/UK) Tariff Schedules (preferred but not required)
- Identify and obtain correct description information necessary to decipher appropriate classification for parts
- Work with customers Production Team to provide classification advice during Line Reviews as necessary
- Maintain effective working relationships and communication with all key contacts (locally regionally or internationally) as needed within the customers and/or Expeditors organizations as well as across departments within the local district (at origin and destination) to assure efficient and effective execution of defined processes
- Continually seek improvement in procedures and services to create more efficient and cost effective operations for Expeditors and the customer
- Maintain regular communication with peers Supervisor Branch Account Managers and/or Compliance Manager to gain and share knowledge of best practices and common challenges/opportunities
- Support local implementation of new initiatives
- Be dedicated to the success of Expeditors and the program using ethical business practices personal commitment passion and sacrifice and an obsession with the fundamental details of running the business
- Works with Supervisor to effectively resolve delays that are outside of his/her control
- Communicate to Supervisor Global Account Management and/or Compliance Manager of Pre-class updates/conditions which will impact performance
Information
- Communicate effectively with the customer for question(s) regarding the interpretation of the product description(s) and its HTS code(s)
- Navigate customers systems to find information necessary to classify
Training
- Be available to train others as needed within various product lines that are specific to his/her role
- Mandatory 52 hours of meaningful training
Qualifications :
Experience and Education Required:
- Customs Brokerage License preferred but not immediately required
- Customs business understanding
- Textile experience preferred but not required
- Ability to work with Microsoft Office (Outlook Word Excel Access a plus)
- Organizational skills detail-oriented multi-task flexibility
- Research excellent conflict resolution/creative problem-solving and follow-up skills
- Ability to articulate clearly through written and oral presentation
- Ability to work independently and within a team environment
- Team-player
Additional Information :
Expeditors offers excellent benefits
- Paid Vacation Holiday Sick Time
- Health Plan: Medical Prescription Drug Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Expected compensation $24.00 to $36.00 per hour.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time