Senior Staff Software Engineer AI Platform Security Core Engineering

The Senior Staff Software Engineer   AI Platform Security Crypto Core will lead the architecture cross-team-development and delivery of various security development features including AI Agent Security & Workflow Security for various agentic models LLM & context security cryptographic services foundational to the security of our platform and applications Identity with IAM IAG with unique proposition that this Tech leader is expected to drive and deliver in workload machine & service identity needs for ServiceNow AI Security Platform. The role also focuses on technical leadership on access controls that need to be architected and delivered uniquely with a combination of machine human identity (and other innovative ingredients not mentioned here). The role also owns secure key management certificate infrastructure enterprise-wide encryption capabilities credential and secrets management and the client libraries and Kubernetes services that make it all secure observable and reliable.

This technical hands-on architect and subject matter leader will partner cross-functionally with product infrastructure and information security teams to deliver secure-by-design services that are scalable auditable and built to meet the demands of a modern enterprise and develop products in security that cover all ingredients above. The role is based in US (primary region - Santa Clara CA) and will coordinate cross-geo team to deliver while being a technical liaison across multiple stakeholder groups to make security fundamental & horizontal deliverable.

What you get to do in this role: 

• Architect deliver hands-on mentor & review other team members and deliver on timelines with all dependencies and innovative needs thought out coordinated with cross-team stakeholders. 

• Work with product management design support and other dev teams to create high-quality solutions

• Solve difficult and sometimes ambiguous problems

• Be a team player show due diligence your own creativity take team inputs own & design deliverables with deep security expertise. 

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• Deep knowledge of cryptography PKI key/secrets management and distributed systems.
• Proven success managing and scaling backend platform teams and services.
• Experience with HSM technologies like Thales CipherTrustManager and PKI infrastructure like EJBCA
• 10 years of experience with technologies relevant to SN and advanced coding skills with high-quality results.
• Experience managing employees who require little oversight in completing assigned work
• Experience providing direction delegate assignments and support to accomplish tasks with their team
• Experience with open source tools and agile development environments
• Fluency in one or more relevant programming language (Java C Ruby. Shell JavaScript)
• Ability to understand broad concepts and use those concepts to understand and develop solutions for problems
• Experience completing projects based on company priorities context risks and desired outcomes
• Ability to understand and implement best practices and coding standards about role specific requirements (e.g. programming languages and tools network design functional design algorithms patterns design and development etc.)

Preferred: 

• Experience with Kubernetes cloud-native stacks and service mesh architecture.
• Familiarity with Load Balancers FIPS-compliant systems and regulatory audit processes.
• Experience building crypto gateways proxies or middleware layers for API security.

FD21

For positions in this location we offer a base pay of $187600 - $328300 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time