Reservations Agent
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Manage all incoming booking inquiries ensuring accurate input of details and maximizing occupancy across the Resort.
- Provide professional friendly and knowledgeable support to guests travel agents and corporate clients.
- Upsell room types packages and services while adhering to pricing strategies and set rates.
- Ensure all guest information preferences and booking details are correctly recorded in the Property Management System (PMS)
- Communicate guest requests and special requirements to Front Office Housekeeping and Food & Beverage teams for seamless service.
- Keep up to date with reservation systems loyalty programs promotions and brand standards to enhance guest experiences.
Qualifications :
You will be:
- Highly organized and detail-oriented ensuring accuracy in reservations and guest information.
- A proactive problem solver handling booking inquiries modifications and challenges with confidence.
- Adaptable and resilient thriving in a fast-paced multi-property environment.
- Customer-focused and engaging building rapport with guests and clients to enhance their experience.
- A strong communicator effectively liaising with internal departments and external partners.
- Motivated to learn and grow staying updated on systems promotions and brand standards.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
