Customer Care Executive- Fresher-E

Ahmedabad - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Care Executive

Job Summary:
We are seeking a Customer Care Executive to handle client queries provide timely solutions and ensure customer satisfaction. The role involves managing calls and emails addressing complaints and offering service-related information with accuracy and clarity.

Key Responsibilities:

Handle customer inquiries via calls and emails.
Resolve issues by providing effective solutions and timely follow-ups.
Identify customer needs and ensure satisfaction.
Maintain documentation and adhere to company policies.

Qualifications & Skills:

Graduate/Postgraduate (non-engineering).
0 5 years experience preferably in Mutual Fund or client servicing roles.
Fluency in English Hindi & Gujarati.
Strong communication problem-solving and multi-tasking skills.
Loyal honest and long-term career-oriented.

complaint resolution process,product knowledge,multilingual communication,documentation,call handling techniques,email management,customer satisfaction,mutual funds,fresher,customer care,cse,csr,inbound process,english

Job Title: Customer Care Executive Job Summary:We are seeking a Customer Care Executive to handle client queries provide timely solutions and ensure customer satisfaction. The role involves managing calls and emails addressing complaints and offering service-related information with accuracy and ...