Role: Admissions Counselor
Department: Admissions
Location: South Extension 2 Delhi
Work Mode: 100% Work from Office
Why IIDE:
IIDE is Asias most trusted digital marketing institute offering government-recognised online offline and postgraduate programs. We empower students graduates and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape.
About the Role:
As the Admissions Counselor at South Extension 2 Delhi you will play a pivotal role in guiding students about IIDEs Digital Marketing Courses in the Undergraduate & Graduate categories. This role involves managing and converting leads while achieving enrollment revenue and collection targets. You will work closely with prospective learners to support their journey and ensure a seamless admission experience.
What Youll Do:
Lead Management & Conversion:
- Manage and convert leads for various digital marketing programs.
- Own the complete sales closing life cycle for assigned leads.
- Achieve weekly enrollment revenue and collection targets.
Counseling & Coordination:
- Provide detailed information and counseling to prospective learners via phone email and chat.
- Interview and coordinate admissions formalities for new joiners.
- Attend walk-ins and counsel potential learners on admissions-related queries.
- Follow up with prospective leads who have visited IIDE.
Fee Collection & Vendor Coordination:
- Assist students in the fee collection process.
- Coordinate with external vendors such as education loan providers for seamless admissions.
- Work with different departments to ensure a hassle-free admission process.
Sales Optimization & Reporting:
- Improve and maintain sales conversion rates.
- Generate referral sales and reactivate old/lost applications to meet batch targets.
- Maintain a revenue mindset optimize sales strategies for existing product mix and deliver on KPIs.
Requirements
Experience:
- 2-3 years of work experience in a similar role.
Skills:
- Outstanding communication (written and verbal) and presentation skills.
- Strong interpersonal skills and ability to build trust with potential learners.
- Excellent closure techniques and convincing skills.
- Ability to multitask and work effectively in high-pressure fast-paced environments.
- Revenue-focused with a strong ability to think numerically and optimize sales strategies.
Traits:
- Hardworking dedicated and determined.
- Great listener and trustworthy individual.
- Must be residing in Delhi.
Expected Deliverables/KPIs:
- Meet weekly and monthly admissions targets.
- Generate referral sales as per targets.
- Reactivate old/lost applications to ensure batch target achievement.
- Improve and maintain sales conversion rates.
Required Skills:
Skills & Requirements: - 1 - 7 years of experience in academic counseling / sales / admissions (edtech preferred). - Strong communication & presentation skills (English proficiency a must). - Proven track record of meeting & exceeding sales/ conversion targets. - Ability to handle student objections and build trust through consultative counseling. - Target-driven with strong follow-up and closing skills. - Proficiency in CRM tools Google Suite. - Passion for education and guiding students in making career choices.