Registered Care Manager

As the Registered Care Manager you will be accountable for the day-to-day management of Home Instead operations ensuring full compliance with governing body requirements and legislation relevant to the service.

• Work closely with the Franchise Owner to develop a high-quality private domiciliary care service in the local area
• Act as the Registered Manager for the regulated activity
• Oversee compliance with Care Inspectorate Wales (CIW) relevant legislation and Home Insteads Franchise Standards
• Promote the highest standards of care with a strong focus on person-centred service delivery
• Manage the client acquisition process from initial contact to conversion
• Conduct care planning and risk assessments in line with legal and regulatory requirements
• Operate quality control systems and perform assurance visits
• Review and improve service delivery processes
• Manage complaints and incidents lead investigations and implement improvements
• Submit relevant reports to regulatory bodies and safeguarding authorities
• Champion Home Insteads ethos and values within the team and community
• Network locally to raise awareness of our services
• Provide inspired leadership and ensure safe staffing levels
• Support and development of Care Professionals and office staff
• Participate in disciplinary procedures and HR processes
• Ensure adherence to all policies and procedures
• Assist with budget management
• Maintain accurate data across all platforms
• Stay current with legislation and regulatory changes
• Identify personal development needs and take proactive steps
• Carry out any other duties necessary for the success of the business

Benefits Package

• Performance Bonus of up to 10000 based on achieving key business targets
• Generous holiday allowance plus additional days for long service
• Employee discounts across a range of retail leisure and lifestyle brands
• Free on-site parking and excellent transport links
• Ongoing training and development to support your professional goals
• Supportive team culture with regular team-building events and recognition schemes

Essential Criteria

Were looking for someone who brings:

• Experience leading training and managing a domiciliary care team
• Strong knowledge of care regulations and compliance
• Skilled in care assessments and planning
• Excellent interpersonal and communication skills
• Ability to inspire and build strong working relationships
• Organised motivated and commercially aware
• Proven success in achieving business growth targets
• Calm and responsive under pressure
• Flexibility to meet business demands including on-call duties
• Proficiency in IT systems
• A full UK driving licence and access to a vehicle

Qualifications :

• Level 4 Diploma for Health and Social Care (or willingness to work towards it)

Additional Information :

If youre ready to take the next step in your care career and lead a team thats passionate about making a real difference wed love to hear from you.

Apply today or contact us on to learn more about this rewarding opportunity.

Please note: This role is subject to an enhanced DBS disclosure.

Remote Work :

No

Employment Type :

Full-time