Director of Data Science Servicing
Director of Data Science Servicing
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Job Description
Were looking for a Director of Data Science to join our growing Data Science Team presence across London Tallinn and Budapest offices.
This role is a unique opportunity to provide technical leadership and mentoring to a group of talented and collaborative data scientists working on complex challenges at global scale. You will shape the direction and enable adoption of the latest artificial intelligence (AI) and machine learning (ML) technologies to provide the seamless secure financial services that our customers expect. A key focus will be accelerating our data science iteration speed and delivery - were looking for someone with proven experience in what works (and what doesnt) when scaling DS teams and processes. What you and your team build will have a direct impact on Wises mission and millions of our customers worldwide.
About the Role:
The Servicing Tribe plays a key role in Wises mission developing solutions that provide seamless customer journeys while keeping their money safe and Wise compliant. Its a challenging balance between customer convenience and risk mitigation.
Today at Wise many of these customer journeys are ML and AI-driven with the Data Science team playing a crucial role in the development and maintenance process. Our current expertise spans fraud and money laundering detection models computer vision models for identity verification and LLM/AI-based workflows for operational automation.
Were looking for a visionary director who will lead our team to build the next generation of intelligent systems across the Servicing Tribe. Youll guide the strategic direction of advanced AI/ML initiatives such as transformers GenAI agentic AI automation and leading computer vision architectures while simultaneously developing our talented team of data scientists. This is a leadership role where you will drive technical innovation accelerate delivery speed and scale our capabilities.
Heres how youll be contributing:
- Strategic Technical Leadership: Drive the technical vision for next-generation model architectures including transformers agentic AI and computer vision applications. Make key decisions on technology adoption and guide your team through complex technical challenges
- Team Development & Mentorship: Lead and grow our technical team mentoring data scientists on cutting-edge technologies and methodologies. Build technical capabilities across the team while fostering career development and knowledge sharing
- Cross-Functional Leadership: Partner strategically with Product Engineering and Operations leaders to ensure that data science is effectively used to enhance product roadmaps. Influence stakeholders to ensure technical solutions deliver maximum customer and business value
- Delivery Excellence: Establish and oversee scalable deployment strategies and MLOps practices. Lead your team in implementing robust model monitoring A/B testing frameworks and performance tracking to ensure production success
- Technical Strategy: Design comprehensive data strategies and oversee large-scale model optimization efforts. Ensure your team delivers high-quality model outputs that meet business requirements
- Organizational Impact: Define and enforce technical standards model governance frameworks and best practices across all data science projects. Drive process improvements that accelerate iteration speed and delivery quality
- Innovation Culture: Shape the research agenda and evaluate emerging AI/ML technologies for strategic adoption. Foster a culture of experimentation and continuous learning while making informed decisions about resource allocation
- Responsible AI Leadership: Champion ethical AI practices across the organization establishing frameworks for bias mitigation and transparency while guiding the team in responsible AI development
- Customer impact: Strengthen a culture that prioritizes tangible customer solutions and measurable impact over isolated experiments.
Qualifications :
A bit about you:
- Leadership Experience: 8 years of leading data science teams and driving the development of production-grade ML and AI systems that operate at scale and directly impact user experience. Proven track record of building and scaling technical teams while delivering measurable business outcomes
- Industry Expertise: Experience in financial services fintech or other regulated industries is highly valued with leadership experience navigating compliance requirements risk management and regulatory frameworks
- Technical Leadership Depth: Strong technical foundation with expertise in Python neural networks and ML and GenAI frameworks (TensorFlow PyTorch LlamaIndex LangGraph) that enables credible technical decision-making and effective team guidance on complex AI/ML challenges
- Strategic Technology Vision: Experience with cloud platforms (AWS GCP Azure) and modern MLOps practices with ability to architect scalable solutions and guide technical strategy for model deployment and infrastructure decisions
- Data Strategy Leadership: Proven ability to design and implement comprehensive data strategies at organizational level including leading initiatives for data collection curation and augmentation across large-scale systems
- Team Development: Exceptional ability to mentor develop and retain top technical talent while fostering collaborative and innovative team cultures. Track record of growing team capabilities and establishing technical excellence standards
- Executive Communication: Outstanding ability to influence and communicate with senior leadership translating complex technical concepts into strategic business language and building consensus across diverse stakeholder groups
- Organizational Impact: Champion of responsible AI practices with experience establishing ethical frameworks and driving cultural change around fairness transparency and societal impact across technical organizations
- Education: Advanced degree (Masters/PhD) in Computer Science Data Science Machine Learning or related quantitative field preferred.
Additional Information :
Were people without borders without judgement or prejudice too. We want to work with the best people no matter their background. So if youre passionate about learning new things and keen to join our mission youll fit right in.
Also qualifications arent that important to us. If youve got great experience and youre great at articulating your thinking wed like to hear from you.
And because we believe that diverse teams build better products wed especially love to hear from you if youre from an under-represented demographic.
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
