QA Regional Service Coordinator (Central Region)

Title: QA Regional Service Coordinator (Central Region)

State Role Title:Prog Admin Specialist II

Hiring Range: $63921-$80224

Pay Band: 5

Agency: Department of Juvenile Justice

Location:Multiple Locations

Agency Website:

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth strengthening both families and communities within the Commonwealth.

DJJ is seeking a QA Regional Service Coordinator for the central region of the Commonwealth. This position will effectively plan and implement the statewide continuum of community based and residential services through referral processing service matching oversight of service delivery quality assurance monitoring and data tracking. The position will also effectively plan and implement the Standardized Program Evaluation Protocol (SPEP) to strengthen and improve youth outcomes through partnership education and transparency.

Minimum Qualifications

• Considerable knowledge of evidence-based programs and services in the juvenile justice field.
  
• Considerable knowledge of methods of training coaching and technical assistance program evaluation and program monitoring processes.
  
• Working knowledge of risk assessment instruments and developing assessment-driven case plans.
• Demonstrate the skill and ability to analyze and solve problems including gathering information anticipation of problems review of the accuracy/validity of information interpreting data drawing conclusions weighing of impact of decision-making and facilitation of implementation of recommendations/solutions.
  
• Demonstrate the ability to clearly present information in written and oral formats; simultaneously and effectively manage multiple tasks and projects; and work independently and within a team.
  
• Proficiency in Microsoft and other computer software including spreadsheets word processing databases and presentation packages.
  
• Ability to establish and maintain effective working relationships with staff from various levels of agency operations.

Additional Considerations

• Considerable professional experience in program development and implementation program evaluation and providing technical assistance including project leadership functions.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Lay off Policy 1.3: If you have been affected by DHRM Policy 1.3 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

DJJ Welcomes Veterans: DJJ is committed to hiring and retaining veterans. If applicable please submit form DD-214 with your state application. Please include your name and the position number in which you are applying along with the DD-214.

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Status Updates/Confirmation: Once you submit your online application you will instantly receive an application confirmation number. You may use this number to track the status of your application during the recruitment process. Please refer to your account for the status of your application. Updates will not be provided via telephone.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact our Human Resources Department for further assistance.

Equal Opportunity Employer: The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race sex color national origin religion sexual orientation gender identity age veteran status political affiliation genetics or disability in the recruitment selection and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply.

Contact Information

Name: Bianca D. Stewart Williams Talent Acquisition Consultant

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.