Commerce Solutions Client Success Specialist

TransUnions Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

What Well Bring:

What Youll Bring:

• Bachelors degree in Business Administration Marketing or a related field
• 1-2 years of experience in Client Management
• Industry experience in the Media sector specifically in Media Effectiveness Ad measurement and Digital Audience solutions is a plus.
• Experience tracking relevant KPIs relating to customer satisfaction.
• Proficient in MS Office with working knowledge of CRM platforms
• Excellent communication skills

Impact Youll Make:

• Build relationships with key employees among customers
• Create plans to address clients business needs
• Ensure delivery timelines and SLAs are met
• Help up-sell or cross-sell services and products to client
• Ensure both the company and clients adhere to contract terms
• Collaborate with internal teams (e.g. sales marketing product managers engineers management) to address customers needs
• Onboard clients to our solutions including training presentations and strategy sessions
• Manage client expectations and solution delivery

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.

Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates paid time off for non-exempt associates up to 12 paid holidays per year health benefits (including medical dental and vision plan options and health spending accounts) mental health support disability benefits up to 12 weeks of paid parental leave adoption assistance fertility planning coverage legal benefits long-term care insurance commuter benefits tuition reimbursement charity gift matching employee stock purchase plan 401(k) retirement savings with employer match and access to TransUnions Employee Resource Groups. Spousal domestic partner and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting

Pay Scale Information :

TransUnions Internal Job Title:

Company: