Biotechnology is rewriting life as we know it from the medicines we take to the crops we grow the materials we wear and the household goods that we rely on every day. But moving at the new speed of science requires better technology.
Benchlings mission is to unlock the power of biotechnology. The worlds most innovative biotech companies use Benchlings R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
The Solution Consultant - Business Value (SCBV) ensures that Benchlings top customers get a solution that meets their needs precisely and delivers value aligned to the customers business priorities. Their primary focus will be to engage with customers and executives to help articulate the tangible strategic and financial impact that Benchling can deliver to their organizations. SCBV deliverables will ultimately drive the customers decision on whether or not Benchling is selected as their solution.
SCBVs will have a strong executive presence and must have prior successful executive interaction. They are particularly adept at combining an in-depth understanding of the scientific and technical challenges with a customers business needs to define a tailored solution and the specific benefits of adopting Benchling across the organization. Often the use cases will be new variable and complex and will require creativity in developing new solutions business cases and ways of engaging.
SCBVs are also responsible for defining the value journey of our customers in partnership with cross functional stakeholders in sales solutions consulting professional services and customer success. This encompasses both enabling teams on value frameworks as well as developing tools and reusable addition SCBVs stay informed about industry trends competitive landscape and emerging technologies.
RESPONSIBILITIES
- Drive growth in our enterprise and strategic customers by leading solution & value assessments during the sales process:
- Coordinate cross functional teams (sales solutions consulting product and professional services) to execute assessments with speed and quality.
- Build a deep understanding of the customers business needs through meticulous discovery and creatively adapt assessment framework to meet customers decision process
- Create and present executive-level deliverables that capture current state analysis and future state recommendations using leading practices and bridging customer challenges to Benchling capabilities and identified value
- Maintain open proactive communication and documentation of engagement progress meetings deliverables stakeholders and key decisions.
- Develop methodologies to quantify strategic operational and financial metrics for customers and use these metrics to clearly demonstrate the measurable value Benchling delivers
- Create reusable assets to drive the adoption of Benchlings value framework in the end-to-end customer journey in partnership with cross functional stakeholders (solutions consulting professional services and customer success)
- Provide thought leadership about industry trends competitive landscape and emerging technologies. Use this knowledge to effectively position Benchling and identify opportunities for differentiation.
- Share insights and feedback from customer interactions to the product and marketing teams to help refine Benchlings offerings and messaging.
QUALIFICATIONS
- It is highly preferred that candidates have 5-10 years experience in a scientific domain - particularly biologics industrial biotech or early/late development.
- Ideal candidates will have a Masters or PhD in a scientific field or work experience that gives them exposure to scientific fields.
- Outstanding ability to convey value proposition and insights drawing from prior industry experience and in-depth knowledge of Benchling products and use cases
- Experience creating written deliverables that assess current state propose a future state solution outline the value/case for change and a roadmap to deliver on the case for change.
- Effective at cross-functional leadership. Many subject matter experts contribute to assessments roadmaps architectures and proposals and this person needs to provide leadership that sets everyone up for success..
- Strong executive presence and the ability to quickly establish credibility and trust with senior business leaders as well as internal stakeholders
- Dynamic empathetic and flexible in communication and work styles depending on context and in multi-cultural teams and engagements
- Willingness to travel to customer sites 25-30% of the time
HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday Tuesday and Thursday).
SALARY RANGE
Benchling takes a market-based approach to pay. The candidates starting pay will be determined based on job-related skills experience qualifications interview performance and work location. For this role the base salary range is $148750 to $201250. However because this role is eligible to participate in Benchlings commission plan it is common for employees in this role to receive total on-target earnings of $ $185938 - $251563.
Total Compensation includes the following:
- Competitive salary and equity
- Broad range of medical dental and vision plans for employees and their dependents
- Fertility healthcare and family-forming benefits
- Four months of fully paid parental leave
- 401(k) Employer Match
- Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
- Mental health benefits including therapy and coaching for employees and their dependents
- Monthly Wellness stipend
- Learning and development stipend
- Generous and flexible vacation
- Company-wide Winter holiday shutdown
- Sabbaticals for 5-year and 10-year anniversaries
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Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities backgrounds and experiences.
We are an equal opportunity employer. That means we dont discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. We also consider for employment qualified applicants with arrest and conviction records consistent with applicable federal state and local law including but not limited to the San Francisco Fair Chance Ordinance.
Please be aware that Benchling will never request personal information payment or sensitive details outside of Greenhouse or via email. All official communications will come from an @ email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy please reach out to us at to verify the communication.