Temporary Community Supports Coordinator With Benefits!
Temporary Community Supports Coordinator With Benefits!
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
WHO WE ARE:
24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today it provides caregiving services to more than 16000 clients and employs more than 16000 caregivers. By putting people first striving for excellence and investing in purposeful innovation 24 Hour Home Care redefines what it means to care. Learn more at.
WHO YOU ARE:
You are apassionate and performance-driventeam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies:
In the spirit ofOwn(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:24 Hour Home Care: Glassdoor Page
Sound interestingRead on for more details!
THE ROLE:
The Community Supports Coordinator AWC manages the full onboarding process for caregivers and members within the Agency with Choice service line. This role ensures a smooth and timely transition from referral to admission maintaining compliance and high-quality service delivery. By serving as the main point of contact for members and caregivers and collaborating with internal teams the coordinator supports program growth and a seamless service experience.
Primary Responsibilities
Lead the end-to-end onboarding process for caregivers and members ensuring all required documentation and compliance standards are met.
Act as the primary contact for new members and caregivers providing timely updates and clear communication throughout onboarding.
Maintain accurate real-time caregiver and member records in Salesforce and other tracking systems including status updates and key metrics.
Educate and support caregivers on timekeeping policies recording procedures and program requirements.
Respond to inquiries from members and caregivers via phone text chat or email delivering one-call resolutions and excellent customer service.
Communicate with health plans and case managers to meet closed-loop referral and care integration requirements.
Support the Community Supports team with ad hoc tasks meetings and special projects as needed.
This is a hybrid position coming into the El Segundo office 1x per week.
Please note that this is a temporary 6-month position with the possibility of temp-to-hire
WHAT YOU BRING TO THE TABLE:
Skills
Strong communication and relationship-building skills with members caregivers and internal teams
Excellent time management and organizational ability to handle multiple cases simultaneously
Attention to detail and accuracy in processing applications and maintaining records
Problem-solving and decision-making skills to quickly address onboarding challenges
Proficiency in Microsoft Office and case management systems (e.g. Salesforce)
Positive solution-oriented mindset and ability to meet time-sensitive deadlines
Qualifications
Customer service or service-oriented experience (minimum 1 year preferred)
Bilingual Spanish skills preferred
Ability to work independently and adapt to changing priorities
Flexibility to travel occasionally for in-person meetings events or conferences and to work occasional evenings or weekends as needed
WHAT WE BRING TO THE TABLE:
Learn more about 24 Hour Home Cares benefits for temporary employees here!
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
- By Email:
- By Web: Phone:
For California applicants: by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).
Required Experience:
IC
Employment Type
Temp
