Rentals & Leads Coordinator
Rentals & Leads Coordinator
Posted on :
06-10-2025
Employer Active
1 Vacancy
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Job Description
Are you ready to join a team recognized as a Platinum Certified Canadas Best Managed Company and one of BCs Top Employers As part of Wesgroup Equipment a trusted leader for over 100 years Williams Machinery has been selling renting and servicing equipment across British Columbia while providing essential safety training for effective machinery operation. We offer a diverse range of equipment for industries like warehousing construction milling and more. Join our team of People-Focused Problem Solvers and build a career where your contributions truly make a difference!
Reporting to the Director of Sales the Rentals & Leads Coordinator will oversee and optimize our lead generation and conversion process. The coordinator will be responsible for tracking distributing and following up on all company leads to ensure timely responses and maximize sales opportunities. The coordinator will collaborate closely with the sales and marketing teams to improve lead quality monitor lead performance and enhance customer engagement. Additionally the coordinator will work closely with the Rentals department to ensure optimal utilization of the rental fleet and assist the Sales Representatives with machine delivery rental contracts invoices purchase orders unit availability and moving units between branches.
Key Responsibilities:
Company-wide leads management function:
Rentals Management functions:
Training Education and Experience:
Values:
What we offer:Enjoy a competitive salary of $55000$65000 (based on skills and qualifications) paid vacation comprehensive medical and dental benefits and an RRSP matching plan.
Working Conditions:The Rentals & Leads Coordinator is based out of the Surrey Works 40 hours on average per week Monday to Friday in the office.This is a temporary position for a period of up to 18 months to cover a maternity leave with the possibility of extension based on performance and organizational requirements.
Reporting to the Director of Sales the Rentals & Leads Coordinator will oversee and optimize our lead generation and conversion process. The coordinator will be responsible for tracking distributing and following up on all company leads to ensure timely responses and maximize sales opportunities. The coordinator will collaborate closely with the sales and marketing teams to improve lead quality monitor lead performance and enhance customer engagement. Additionally the coordinator will work closely with the Rentals department to ensure optimal utilization of the rental fleet and assist the Sales Representatives with machine delivery rental contracts invoices purchase orders unit availability and moving units between branches.
Key Responsibilities:
Company-wide leads management function:
- Receive and organize incoming leads from various channels including the website phone calls emails trade shows and more.
- Qualify leads based on defined criteria and distribute them to the appropriate sales representatives.
- Ensure that all leads are promptly entered into the CRM system and assigned for follow-up.
- Monitor the status of the leads and ensure the sales team follows up in a timely manner.
- Track and report on the progress of leads conversion rates and sales pipeline activities.
- Identify and escalate any issues related to lead follow-up or customer responses.
- Serve as the main point of contact for lead-related inquiries from the sales and marketing teams.
- Coordinate with sales representatives to ensure the alignment of procedures for handling leads.
- Share insights on lead performance with management/marketing and recommended action plans.
- Act as the primary agent for customer Live Chat.
Rentals Management functions:
- Receive calls from rental customers and representatives to check unit availability.
- Assist customers and representatives in coordinating delivering and maintaining rental units.
- Approve and process purchase orders for various rental representatives.
- Coordinate the movement of rental equipment between branches and customers.
- Collaborate with other rental coordinators and representatives to ensure proper processes are followed in the rental operations department.
Training Education and Experience:
- Bachelors degree in business Marketing or a related field is considered an asset.
- 2 years of experience in lead management sales support or a related role.
- Strong understanding of CRM systems.
- Excellent organizational and time management skills.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Exceptional customer service skills.
- Effective communication skills and ability to work across teams.
- Proficiency in Microsoft Office (Excel Word PowerPoint).
Values:
- Build trust with customers and each other.
- Be a team player commit to working together to win.
- Be customer-focused wow customers so they become raving fans.
- Support community care for our people our community and our planet.
- Deliver results know what you need to do and get it done.
What we offer:Enjoy a competitive salary of $55000$65000 (based on skills and qualifications) paid vacation comprehensive medical and dental benefits and an RRSP matching plan.
Working Conditions:The Rentals & Leads Coordinator is based out of the Surrey Works 40 hours on average per week Monday to Friday in the office.This is a temporary position for a period of up to 18 months to cover a maternity leave with the possibility of extension based on performance and organizational requirements.
Privacy Notice for Job Applicants: By applying you consent to share your name and email with our third-party assessment provider solely for assessment purposes if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns please contact our HR department at .
Selection Process Notification: Due to the volume of applications we will contact only the shortlisted candidates. Thank you for considering career opportunities with Williams Machinery.
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Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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