Customer Success Specialist

Kolkata - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Position Overview - We are seeking a dynamic and results-oriented Customer Success Executive to join our Thermo Adhesives Business team. The ideal candidate will have a passion for sales excellent communication skills and a keen understanding of thermo adhesive products and applications. As an Inside Sales Executive you will play a crucial role in driving sales growth building customer relationships and ensuring customer satisfaction within our Thermo Adhesives Business.

Location -Dakhinee Co-Operative Housing SocietyKolkata

Designation - Executive- Customer Success Specialist

Salary range:- 20-25K

What You Will Do

Customer Relationship Management: Maintain and enhance customer relationships.

New Account Registration: Process customer registration through Forms.

Issue Resolution: Address and resolve customer concerns.

Making and Sending Quotations: Prepare quotations for required articles and services.

New Lead Generation: Communicate with leads to arranging meetings and secure new business opportunities.

Sales Operations: Oversee daily sales coordination & operations.

Repeat Business: Encourage and manage repeat customer sales.

Upselling & Cross-Selling: Identify additional sales opportunities.

Lead Management: Generate and convert sales leads.

Pipeline Management: Manage the sales pipeline effectively.

What We Expect of You

Bachelors degree in business administration marketing or a related field.

2-3 Years of Total & Relevant experience with Stability

Experience in using CRM software or related tools is a plus. Perks & Benefits

Pick up & drop off from specified locations.

Paid Privilege Leaves.

Employee Referral Programme

Perks & Benefits

Pick up & drop off from specified locations.

Paid Privilege Leaves.

Employee Referral Programme

Required Skills:

business developmentLead GenerationCustomer Relationship Management (CRM)

Position Overview - We are seeking a dynamic and results-oriented Customer Success Executive to join our Thermo Adhesives Business team. The ideal candidate will have a passion for sales excellent communication skills and a keen understanding of thermo adhesive products and applications. As an Insid...