Flood Compliance Specialist III
Flood Compliance Specialist III
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1 Vacancy
Job Description
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
This position will work with Flood Compliance.JOB SUMMARY
Responsible for a variety of loan servicing activities supporting the Retail Community Bank loan servicing function including processing monetary transactions loan maintenance preparation of payoff statements loan research and exceptions handling in a centralized environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Perform various daily tasks including monetary processing loan account research exceptions handling and document imaging.
2. Maintain an understanding of retail small business and wealth management products policies and procedures.
3. Maintain a knowledge of compliance legal and documentation requirements including those specific to state laws.
4. Understand the end-to-end progression of a process and identify efficiency opportunities where non-value add activities are noted.
5. Act as a subject matter expert to less experienced teammates through mentoring and assisting with escalated issues.
6. Meet/exceed monthly production and quality performance metrics.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree or equivalent education training and work-related experience.
2. Four years of banking or financial services experience in loan servicing.
3. Excellent verbal and written communication skills.
4. Demonstrated problem solving and decision making abilities.
5. Serve as an advocate of the client while balancing risks for Truist.
6. Ability to work with teams in different locations
7. Demonstrated proficiency in basic computer applications such as MS Office software products
8. Knowledge in various banking systems (i.e. ALS SPRINT SHAW)
Preferred Qualifications:
1. Knowledge in various types of lending products including Real Estate (1-4 Family) Auto Boat/Motor/Trailer.
2. Flood compliance
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision E-Verify
Required Experience:
IC
Employment Type
Full-Time
