Treatment Coordinator (Orthodontics)

Palo Alto, CA - USA

Hourly Salary: USD 25 - 35

Posted on: 05-10-2025

Vacancies: 1 Vacancy

Job Summary

Pay: $25$35/hr Tiered Bonus Structure

Location: In-Person Full-Time

Were a fast-paced high-energy orthodontic practice looking for a Treatment Coordinator. Were seeking someone passionate about helping people make decisions-youll be the conversion engine of our practice.

Youll be the first face patients meet the person who connects communicates and guides them toward the life-changing decision to invest in their smile.

We dont just straighten teeth-we transform confidence. Youll help patients say YES to that transformation.

This role is perfect for someone who:

Loves building trust quickly
Is emotionally intelligent and naturally persuasive
Can talk about money comfortably
Can guide someone from Im just here for a consult to Im ready-lets do it.

Core Responsibilities:

Be the welcoming confident first impression of our practice
Lead new patient consultations alongside our orthodontist
Clearly communicate treatment plans and financial options
Build and maintain strong patient relationships-online and in-person
Proactively follow up on unscheduled cases
Keep accurate records and provide monthly conversion stats to the office manager
Support daily communication between doctor patient and team

Skills & Experience:

Sales hospitality or patient-facing service experience required
Excellent communication skills-verbal written and emotional
Strong follow-through and ownership mindset
Previous dental/orthodontic experience is a plus but not required. We will train the right person

This is an entry-level position with high growth potential for someone who is confident coachable and ready to grow with us.

Compensation & Benefits:

Hourly pay Tiered Bonus Structure
Paid Time Off
401(k)
Contribution toward Medical / Dental / Vision insurance
Supportive fast-paced and fun team culture

Must have the ability to pass a background check.

Required Experience:

Pay: $25$35/hr Tiered Bonus Structure Location: In-Person Full-TimeWere a fast-paced high-energy orthodontic practice looking for a Treatment Coordinator. Were seeking someone passionate about helping people make decisions-youll be the conversion engine of our practice.Youll be the first face pati...