Condition Monitoring Advisor

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Job Summary:

We are seeking a highly skilled and experienced person to join our team at Caterpillar Inc. as a Condition Monitoring Advisor. The ideal candidate will have a strong background in mining or construction equipment from experience supporting managing or monitoring. This role involves working closely with fleet managers dealers and/or customers to increase machine availability decrease total cost of ownership (TCO) and minimize unexpected downtime.

What the candidate will do:

• Monitor the health of 150 Caterpillar machines using the 5 elements of condition monitoring: SOS reports VIMS/analytic alerts inspection reports backlog management and site conditions.
• Provide equipment recommendations to Caterpillar dealers and customers aimed at improving machine health and customer value.

• Prepare health reports for customers and their Caterpillar dealers on a monthly basis.
• Facilitate customer meetings with Caterpillar dealers product groups JSS and others as needed.
• Builds collaborative relationships & acts as a consultant to Dealers and customers.

Education requirement:

• Mechanical Engineer Electrical Engineer Data Scientist Engineer Mining Engineer or any engineering degree related to the field.
• Bilingual (Advanced English)

What Skills you will have:

Data Gathering & Analysis:

• Working knowledge of data gathering and analysis tools techniques and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion goal or judgment.
• Identify machine issues and troubleshooting experience.

Service Excellence:

• Working knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• Working knowledge of engines power train hydraulic systems Product Link VIMS inspection process equipment lifecycle planning SOSSM Services and the Service Information System (SISweb)
• Maintains focus on the topic at hand.

Effective Communications:

• Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.
• Strong communication skills and the ability to work collaboratively with various stakeholders.
• Demonstrates both empathy and assertiveness when communicating a need or defending a position.

Relationship Management:

• Advanced knowledge in condition monitoring or field follow engineering.
• Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.

Top Candidates will also have:

• Familiarity with Caterpillars products and processes is a plus (Product Link Elite VIMS.)

Additional information

• Located in Torre Santa María.
• This position will require to travel up to 20% domestic and internationally.
• Valid VISA for US travel required.

Final details

Please frequently check the email associated with your application including the junk/spam folder as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status.

The Caterpillar Code of Conduct states that we will select and place employees based on their qualifications for the job to be performed without regard to race religion national origin color gender gender identity sexual orientation age or this company we do not request pregnancy tests nor HIV tests as requirements for employment entry permanence or promotion.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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