Service Product Manager Vice President
Service Product Manager Vice President
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Salary Not Disclosed
1 Vacancy
Job Description
Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCBdelivering value to millions of customers and over 30000 employees. As a product team member your problem-solving skills will place you on the cutting edge of defining the vision creating the strategy and building the roadmap to solutions that impact millions. Along the way youll develop a deep end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Job Responsibilities
- Lead end-to-end product delivery processes including intake dependency management release management product operationalization delivery feasibility decision-making and product performance reporting while escalating opportunities to improve efficiencies and functional coordination
- Lead the completion of change management activities across functional partners and ensure adherence to the firms risk controls compliance and regulatory requirements
- Manage timelines and dependencies effectively while monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners
- Lead product delivery processes including facilitating decision-making regarding the viability of the product and drive implementation forward while escalating opportunities to improve efficiencies and functional coordination
- Develop comprehensive project timelines utilizing forecasting techniques to improve on-time product delivery and monitor scope while partnering with Production Owners to maintain Program roadmap
- Collaborate with cross-functional teams and stakeholders to align product plans for the future and milestones and align sprint deliverables with program milestones
- Utilize project management and product management tools including Jira Advanced Roadmaps Jira Align and Monday to plan execute and track progress
- Act as a central point of contact for product status updates and issue resolution
- Prepare and deliver high-quality presentations to communicate overall program status challenges and strategies to stakeholders and executive leadership
- Handle release management administrative activities for product delivery
- 12 years of experience in Product Management or 8 years equivalent in relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Contribute to the organizations long term strategy by developing frameworks and conducting delivery analysis to improve processes
- Coordinate SPG internal initiatives and programs including project planning execution and performance tracking
- Analyze portfolio project data and controls ensuring data quality and integration with relevant tools
- Develop and deliver compelling presentations to audiences (cross-Functional teams executives)
- Support objectives and key results (OKR) planning tracking and reporting on key performance indicators (KPIs)
- Experience in product or platform-wide release management in addition to deployment processes and strategies
Preferred Qualifications Capabilities and Skills
- Bachelors degree in relevant field or equivalent work experience
- Proficient knowledge of the product development life cycle design and data analytics
- Excellent interpersonal skills and ability to take ownership of deliverables and self-motivated
- Demonstrate high level of personal initiative good work ethic achieving challenging plans for the future and ability to manager multiple tasks simultaneously
- Dependency Management Experience and Release Management Process
- Service Now experience
- PMP CSM or similar certificate
This role is not eligible for visa sponsorship or relocation assistance
Required Experience:
Exec
Employment Type
Full-Time
