Web Merchant Operations Officer

Lagos - Nigeria

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Manage merchant integration of the Payment Gateway
Renewal of Certificates for web facing services
Respond to external and internal support within agreed SLA terms
Provision of second level support for Ecommerce Applications
Provision of second level support for failed transaction root cause analysis
Interface with Developers to scope implementation
Documentation of Product Requirement Document and Functional Requirements
Testing and deployment of fixes and product features
Documentation of system incidence and issue resolution
Testing of APIs with Postman

KEY PERFORMANCE INDICATORS

99% accuracy in settlement
Timeliness of Reports
100% documentation

Knowledge

Requirement Analysis and documentation.
Payment Card concepts and techniques.
Strong Analytical skills
Certificates and Keys
Product Management
APIs Web services (JSON XML Web hooks)
SQL
Postman

Skill/Competencies

Strong interpersonal skills.
Problem solving skills.
Deductive reasoning abilities and keen eye for details.

University Education:

First degree(s) in Engineering Computer Science or Applied Sciences.

Others:

Strong Analytical skill Business Analysis and project Management skills would be an added advantage.

Experience:

Minimum of 4 years experience in Software development System Integration or Application Support role

Required Experience:

Unclear Seniority

Manage merchant integration of the Payment GatewayRenewal of Certificates for web facing servicesRespond to external and internal support within agreed SLA termsProvision of second level support for Ecommerce ApplicationsProvision of second level support for failed transaction root cause analysisInt...

Key Skills

Six Sigma
Lean
Management Experience
Process Improvement
Microsoft Outlook
Analysis Skills
Warehouse Management System
Operations Management
Kaizen
Leadership Experience
Supervising Experience
Retail Management

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About Company

Unified Payment Service

UP® otherwise known as Unified Payments or Unified Payment Services Limited is a group of companies with services including Financial Technology, Banking, Payment Scheme, Digital Commerce, Value Added Service, Payment Solutions, Software Solutions, etc. The UP® Group comprises (i) UP® ... View more

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