Helpdesk Administrator

Petah Tikva - Israel

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

As the creator and leader of the global partnership category in the pharma industry we strive to be Always Ahead and work relentlessly to bring therapy to patients in need no matter where they live.

Our values are at the core of every action we take and we are committed to going above and beyond for the benefit of the patients we serve.

We are a dynamic fast-paced company operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers people who are passionate caring agile and adaptive to join us on our mission. If you are looking to make a difference in peoples lives we invite you to join us!

We are hiring a Help Desk Administrator.

The Help Desk Administrator will be responsible for addressing a wide range of technical IT issues globally with high-level permissions to the organizations platforms including Office 365 and other related systems.

Responsibilities:

Leading tech solution to end users in all aspects (Windows 10/11 operating systems antivirus VPN printers security systems etc)
Provide day-to-day support and response to service incidents
Diagnose and resolve IT technical issues involving internet connectivity
Provide support for the entire organization (Locally and remotely)
A high level of satisfaction with IT help requests from users
Technical skills with the SharePoint platform

City:
Petah Tikva

Requirements:

Required education and experience

1-2 years of business/ military experience as a PC-Technician/Help-Desk (OneDrive SharePoint Teams)
Deep knowledge of Win10/11 system
Proficiency in English is required

Required qualification

Multi-tasking capabilities
Excellent communication skills
Technical Orientation ability to learn quickly and independently

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets.As the creator and leader of the global partnership category in the pharma industry we strive t...