Sales consultant
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Role Purpose
To offer exceptional customer service whilst maximising all initial sales opportunities and all future online sales.
Key accountabilities
- Deliver excellence in customer service
- Follow the sales process in order to maximise sales and promote to all customers our online products range for all transactions- Travel Money card Online Sales etc
- Embrace the Digital mindset Social Media Google reviews / Facebook / Instagram
- Understand features and benefits of all Travelex product lines
- Use every opportunity to upsell and cross-sell
- Recognise the warning signs of questionable transactions and mitigate possible effects of the sale
- Adhere to promotional marketing offers
- Manage till stocks
- Achieve individual KPIs / targets
- Fully investigate overs and shorts (differences) and report
- Adhere to company and location policy and procedures including Audit Risk Health & Safety Security and customer service requirements
- Ensure compliance to legal and corporate requirements
- Maintain high standards of housekeeping and presentation of stores
- Contribute to the success of the team
- Complete training within required timelines
- Any other reasonable instructions as required by the business
Role-specific experience and skills
- Retail cash handling and/or banking experience
- Good customer service skills
- Good numerical ability
- Good knowledge of product services and procedures
- Demonstrated experience working with computer systems
- Ability to work independently as well as in a team environment
- Ability to handle routine activities with attention to accuracy and detail
- Flexibility to work different shifts and locations as required
- English language skills
General experience and personal qualities
- Self-aware open-minded with a high degree of personal and professional integrity
- The ability to build and manage relationships developing trust and credibility with customers partners peers teams internal and external stakeholders
- A strong record of performance delivery in their area of expertise through increased sales and/or performance against KPIs
- The ability to analyse issues and solve problems
- Drive customer focus in everything we do to gain and retain high quality customers for the long-term success of Travelex
Required Experience:
Contract
Key Skills
- Sales Experience
- Direct Sales
- Door-to-Door Experience
- B2B Sales
- Customer Service
- Communication skills
- Basic Math
- Retail Sales
- Analysis Skills
- High-end Sales
- Outside Sales
- negotiation
About Company
Our customers expect a great experience whatever channel they choose to shop, whether it’s retail store, mobile or online. At Travelex we are focused on making our customers’ lives simpler, engaging and hassle free on their travels. Travelex is the world’s largest foreign exchange bur ... View more
