Program Administrator 1
Program Administrator 1
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Ohio Board of Nursing (OBN) regulates more than 300000 licenses and certificates. OBN licenses and regulates Registered Nurses (RNs) Licensed Practical Nurses (LPNs) Advanced Practice Nurses (APRNs) Dialysis Technicians (DTs) Community Health Workers (CHWs) and Medication Aides (MA-Cs). OBNs top priorities are to efficiently license the nursing workforce and remove unsafe practitioners from practice in a timely manner to protect Ohio patients. Public protection is critical as nursing touches virtually every citizen of Ohio.
36 mos. trg. or 36 mos. business administration management science or public administration. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code applicants must also have valid commercial drivers license.
-Or completion of undergraduate core program in business administration management science or public administration; 12 mos. trg. or 12 mos. supervisory administrative &/or managerial position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code applicants must also have valid commercial drivers license.
-Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos. trg. or 12 mos. supervisory administrative managerial &/or staff position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code applicants must also have valid commercial drivers license.
-Or equivalent of Minimum Class Qualifications For Employment noted above.
Job Skills: Program Management
At the direction of the supervisor establishes & manages performance standards of licensure staff members (e.g. develops training materials based upon observing application error trends; provides training & coaching). Monitors staff (e.g. ensures adequate staffing levels by responsibly approving leave time requests & approves timecards). Responsible for developing monitoring & measuring key performance metrics (e.g. processing quality process improvement & development plans; develops & completes employee evaluations). Performs non-routine administrative tasks (i.e. independently formulates decisions &/or judgments involving non-legal interpretation of policies & procedures as they relate to the licensing function to resolve problems; prepares correspondence; &/or reports to carry out other assignments (e.g. template updating assigning work auditing initial licensing & software testing). Researches & analyzes the licensing program procedures & policies; communicates decisions directives &/or assignments to licensure unit staff.
Performs public relations functions (e.g. researches & responds to inquiries & complaints; furnishes information & explains programs to the public and licensees). Coordinates & performs non-routine clerical duties related to licensure of status of licensees; coordinates & verifies information received from various state & external entities; responds to non-routine & sensitive correspondence; assists the public in-person (i.e. walk-ins) concerning inquiries regarding licensure process.
Performs other duties as assigned (e.g. answers phones takes & delivers messages to appropriate personnel makes photocopies faxes correspondence & ensures appropriate processing time for sensitive documents & processes other agency related communications; may represent supervisor at meetings seminars or conferences (e.g. delivers presentations & answers questions)).
- Italics indicates Customer Service Standards
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.
At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off including vacation personal sick leave and 11 paid holidays per year
- Childbirth Adoption and Foster Care leave
- Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
- Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Chosen candidate must successfully complete a background check.
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
