Senior Financial Promotions Case Worker

Senior Financial Promotions Case Worker

Division Financial Promotions

Salary - National (Edinburgh and Leeds) ranging from 52400 to 61700 London ranging from 57700 - 67000 per annum (Salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45000 firms in the UK to ensure our financial markets are honest fair and competitive. Follow this link to find out more About the FCA.

The Financial Promotions & Enforcement Taskforce (FPET) is a department that straddles the FCAs regulatory perimeter. The department has a wide remit covering both authorised and unauthorised activities in all sectors. FPETs overarching role is to reduce harm arising from:

• Non-compliant financial promotions issued by authorised firms
• Unauthorised activity scams fraud and breaches of the Financial Promotions Order by unauthorised entities
• Scams and high-risk non-standard investments where authorised firms are involved in the production and distribution of products.
• Other unregulated activity conducted by authorised firms that has the potential to cause significant customer harm and financial loss

What will you be doing

• Review referrals received from consumers and other stakeholders into the team inbox and proactively review current promotions for compliance with our rules on a rota-basis
• Carry out casework including understanding and identifying relevant financial promotion rule breaches and communicating these to firms
• Answer queries relating to the financial promotions regime and provide answers or recommendations for decision making which will include assisting supervisors with queries
• Provide support to colleagues on project and policy work through assessing financial promotions conducting research or running reports for review
• Draft letters to firms and/or consumers tailoring the message appropriately to suit the audience
• Assist supervisors and portfolio leads through conducting portfolio analysis and inputting into planned communications to sectors/firms

What will you get from the role

• Experience of a broad range of interesting and challenging cases projects and policy work across all sectors
• Development of knowledge of a specialist area of the FCA Handbook
• Interesting work that delivers tangible benefits to consumers
• The opportunity to work with a range of colleagues in other FCA business areas
• The chance to build and maintain relationships with key internal and external stakeholders in order to develop the teams objectives
• The opportunity to work in a friendly supportive team environment where you will be encouraged to develop and progress

Which skills are required

We are a Disability Confident Employer; therefore disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Prior experience of making risk-based decisions and prioritisation ensuring the most important work is done
• Prior experience engaging with stakeholders internally and externally
• Prior experience in a role where you were responsible for case work

Essential

• Good analytical skills and judgement - the ability to analyse information quickly and effectively and identify and present key issues in a clear and timely manner
• The ability to work with key stakeholders and build good relationships
• The ability to respond positively to challenges and to adopt a flexible approach to change adapting working styles accordingly.
• The ability to manage a variety of competing tasks and issues working both independently and as part of a team prioritising appropriately and escalating where necessary.
• Ensuring work produced is of the highest standard.
• Ability to demonstrate ownership of and responsibility for work on an on-going basis

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths views and experiences. We believe that our differences and similarities enable us to be a better organisation one that makes better decisions drives innovation and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know 50% of our Executive Committee were the first in their family to attend university.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age up to 12% a month once you reach age 35)
• Life assurance of eight times your basic salary
• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time staggered hours and job shares. We cant promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need disability or condition requiring changes to the recruitment process please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Senior Associate
• Advert Closing Date: 16th October
• CV Review/Shortlist: 20th October
• Case Study Assessment: Week commencing 20th October
• Competency Based Interview: Week commencing 3rd November

Your Recruiter will discuss the process in detail with you during screening for the role therefore please make them aware if you are going to be unavailable for any date during this time.

Got a question

If you are interested in learning more about the role please contact:

Riley Fox at

Applications must be submitted through our online portal. Applications sent via email will not be accepted.