Event Operations Manager New York Hilton Midtown
Event Operations Manager New York Hilton Midtown
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1 Vacancy
Job Description
What are we looking for
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Placed right in the heart of the action theNew York Hilton Midtownis looking for its next Event Operations Manager!
This hotel offers 1878 elegantly appointed guestrooms and an impressive 150000 square feet of versatile event space. With 49 meeting rooms including the largest ballroom spanning 21673 square feet its an ideal destination for conferences conventions and upscale gatherings in the heart of Manhattan.
Our ideal candidate will have at least 2 years with payroll experience in banquets or a similar segment along with strong administrative skills. The role requires multitasking and actively assisting the teams day to day operations at the hotel.
Shift Pattern:This role is primarily Monday Friday 8:00am 5:00pm with possible extended hours based on hotels needs.
Hourly Rate:$37.00 per hour
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing:
Communicate accurately and clearly between departments and Team Members for scheduling billing payroll and interoffice communications. Maintain accurate time and attendance records for the large department and quickly resolve any payroll and scheduling issues.
ESSENTIAL JOB FUNCTIONS
Prepare and post daily and weekly payroll and schedules for servers banquet captains meeting attendants and all Food and Beverage Operational teams using Evention & payroll software. This includes calculation of hours worked and gratuity distribution via accurate spreadsheet tracking.
Maintain accurate time and attendance records including employee files updated as neededprocess Personnel Action Forms as required.
Run various payroll reports as required.
Prepare and distribute assignments for Banquet Captains Meeting Attendant Supervisors and Banquet Houseman Foreman.
Handle all phone inquiries for the office/operations direct calls to staff by radio or phone as necessary. Responsible for copying and distributing menus to appropriate individuals/departments.
Order and maintain office & operations supplies.
Prepare & process checks in Micros/Agilysis for Banquet Captains and Meeting Attendant Supervisors assist in getting signatures where appropriate.
Enter billing information into Micros in order to generate a final guest check and respectively balance the banquet check in .
Create diagrams of banquet functions that meet the guests required specifications as well as all safety regulations. Distribute diagrams to the involved personnel.
Coordinate with outside vendors as needed. Liaise with internal departments as needed.
Separate post and distribute Banquet Event Orders.
Verbally communicate in a calm positive demeanor with all operating departments as well as the guest/host to ensure timely execution of events and high-quality service.
Assist with Discovery and Planning Visits tastings Pre-Convention meetings and tie-down meetings.
SUPPORTIVE JOB FUNCTIONS
Order supplies and linens for functions and maintain inventory par.
Attend meetings such as menu meetings staff meetings and Pre-con meetings as needed
Maintain an accurate up-to-date file system
Check staff attendance according to schedules adjust and reassign server stations as necessary.
Report all unsafe conditions immediately.
Support other Food and Beverage Operations Directors as needed.
Keep the work area clean and organized.
Maintain a good working relationship with other departments and guests.
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EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
