Field Reimbursment Specialist

Empowering lives healing hearts embracing future

This role is responsible for undertaking the management of specific projects or cases that are assigned to them in regard to patient reimbursement and coordination for the NavieGo branch of the organization. The Field Reimbursement Specialist is responsible for overall management of their patient cases. This position also offers the opportunity to become a patient advocate and help patients access their treatments. It requires the ability to work independently with a remote team while offering the opportunity for advancement as the business grows.

What we offer (and why youll love it here!):

• Growth Opportunities: Committed to fostering a culture of growth where every team member is encouraged to pursue new skills expand their knowledge and advance their careers.
• Vibrant Culture: Over 1500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
  • Our People Say It Best: Compensation: Competitive salary incentive program and comprehensive benefits package.
  • What & Where: Ontario & Full-Time Temporary (12 Months)
  • Closing Date: October 17th 2025

  Why BioScript Solutions

  At BioScript were not just a companywere a fast-growing company always putting patients first. Recognized as one of Canadas Best Managed Companies we believe in pushing boundaries setting trends and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey

  Your Mission

  • Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients.
  • Occasional travel for on-site clinic visits.
  • Acting as the Primary point of contact for physicians (within their geographic area) to enroll patients into a NavieGo managed program.
  • Establishing and maintaining a strong trusting relationship with assigned clinics and physicians including site visits up to 1-2 times/week.
  • Coordinate cases with insurance companies physician offices and healthcare professionals in order to maximize reimbursement solutions public/federal funding programs.
  • Coordinate with dispensing pharmacy and injection training sites once funding has been obtained.
  • Acquire in depth knowledge of public / private and federal funding mechanisms.
  • Assisting physicians and/or their staff to complete all relevant Patient Support Program forms (enrolment consent prescription etc.) and all relevant drug reimbursement forms .
  • Acting as the main resource for NavieGo to request missing or additional information from respective physician offices pharmacies and/or other Health Care providers.
  • Responding promptly and professionally to physician enrolment requests. and
  • Responding proactively and upon NavieGos request to facilitate paperwork required for patient reimbursement renewals.
  • Able to work rotating shifts Monday through Friday covering the hours of 8 AM to 8 PM EST.

  What You Bring to the Table

  • Education: Post-secondary education or equivalent experience.
  • Experience: Minimum of 2 years experience in customer/client service experience. o Prior experience in a reimbursement role is a strong asset.
    • Experience in biologics will be considered an asset.
  • Skills:
    • Ability to handle a high caseload in a fast-paced changing environment. o Experience in the healthcare pharmaceutical or insurance industry is an asset. o Strong proficiency in Microsoft and Google applications (Google apps Word Excel). o Professional/courteous/efficient telephone manner.
    • Proven ability to organize time set priorities and multi-task in order to meet various competing work deadlines.
    • Strong communication and interpersonal skills. o Ability to work independently and in a team environment. o High attention to detail. o Ability to resolve issues effectively and efficiently.
    • Valid Drivers license and reliable vehicle as there will be occasional travel for on-site clinic visits
    • English proficiency is required for this position to effectively communicate with internal and external stakeholders.

  Compensation: At BioScript your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role level and geographic location.

  Were proud to be an equal opportunity employer.As a people-centric organization were committed to fostering awelcomingculture free of discrimination andtoproviding ahealthy andsafework environmentwhereall team memberscanthrive as our commitment to diversity inclusion belonging and equity we strive to provide an accessible workplace where individuals feel valued respected and supported every day.

  We are committed to creating an inclusive and accessible work environment across accordance with applicable provincial legislation including Quebecs Charter of the French Language this job posting is provided in both French and English when required. For positions based in Quebec French language proficiency is required to perform day-to-day duties. Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders.

  We encourage and accept all applications however only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries please email the talent acquisition team at

  Ready to make your mark If youre passionate about transforming ideas into extraordinary results and excited to join a forward-thinking team we want to hear from you!

  Take a look firsthand at what we do here! - Experience:

  IC