Business Operations Specialist

• Innovate with Purpose: Build impactful solutions for customers worldwide.
• Join Excellence: Work in a diverse collaborative and innovative team.
• Shape the Future: Lead in redefining revenue optimization.
• Grow Together: Unlock your potential in a supportive environment.

Are you passionate about driving operational excellence and enabling leadership teams to focus on what truly matters Varicent is seeking a Business Operations Specialist to help power our operating model and elevate how we work across the organization.

In this high-impact role you will coordinate company cadences support data-driven decision-making and bring structure alignment and visibility through the Value Agenda and Ops Council. You will also lead select process improvement initiatives ensuring seamless collaboration and operational efficiency across teams.

WHAT WILL YOU DO:

• Leadership Cadences
• Own the coordination of Town Hall content : gather inputs shape agendas and manage flawless execution.
• Support RTB and GTB forums: prepare agendas integrate dashboards track actions and ensure timely follow-up.
• Continuously refine formats and templates to maximize engagement and impact.
• OKRs & Operating Rhythm
• Support ongoing OKR alignment and refinement across functions.
• Monitor progress and drive accountability across leadership forums.
• Process Improvement & Projects
• Identify opportunities to simplify cross-functional processes.
• Lead select process improvement initiatives end-to-end.
• Surface risks blockers and alignment needs in Ops Council discussions.
• Value Agenda & Efficiency
• Provide operational support for Value Agenda tables.
• Track progress and report results to leadership stakeholders.
• Data-Driven Decision-Making
• Partner with BI/Analytics teams to prepare actionable dashboards for leadership forums.
• Help embed a data-first culture to inform strategic decisions.

WHAT YOU WILL BRING:

• 58 years in business operations program management or analytics-driven roles.
• Proven ability to design and run leadership forums and cross-functional processes.
• Strong data orientation; skilled at translating insights into decisions.
• Exceptional communication and collaboration skills with the ability to influence without authority.
• Comfortable thriving in fast-moving dynamic and ambiguous environments.
• Bachelors degree in Business Operations or related field preferred.

SUCCES OUTCOMES:

13 Months (Onboarding & Quick Wins)

• Learn and navigate Varicents operating model leadership cadences and forums.
• Establish a recurring schedule of Town Hall topics rotating hosts and alignment to business objectives.
• Successfully run at least one Town Hall and provide operational support for RTB/GTB forums.
• Enter and update data to support ongoing leadership meetings ensuring accuracy and follow-through.

46 Months (Operational Excellence)

• Lead at least one special project or tiger team initiative with a clear project plan milestones and outcomes.
• Build baseline dashboards for Value Agenda teams (using tools like Replit or Loveable) in partnership with team leads and provide regular updates.
• Refine and execute on Town Hall RTB and GTB formats to enhance strategic focus and execution follow-through.
• Partner with team leads to embed dashboard reviews and updates into the operating rhythm.

7 Months (Strategic Impact)

• Fully own leadership cadences (Town Hall RTB GTB) to ensure seamless execution and outcome-driven discussions.
• Drive measurable efficiency gains by leading tiger teams and cross-functional projects that resolve systemic challenges.
• Ensure Value Agenda outcomes OKRs and dashboards are tightly integrated into operating rhythms providing real-time visibility for leadership.