Organization and Workforce Design Apprentice
Organization and Workforce Design Apprentice
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Salary Not Disclosed
1 Vacancy
Job Description
Why USAA
At USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA where our core values honesty integrity loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Org & Workforce Design Apprentice supports association-wide efforts to optimize structures operating models processes and workforce capabilities. This role operates from macro to micro connecting organization design to job architecture role evolution and skill strategyinfluencing the future of work. A developing strategic thinker the ideal candidate collaborates with senior leaders HRBPs and cross-functional partners to drive effectiveness.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio TX Plano TX Phoenix AZ Colorado Springs CO Charlotte NC Chesapeake VA or Tampa FL. This role is remote eligible in the continental U.S. with occasional business travel. However individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.
Relocation assistance is available for this position.
The Work Ahead
Org Design & Leadership Effectiveness
Participate in the design of structures aligned to strategy. Partnering with team to support executives to improve team dynamics decision-making and collaboration. Participate in alignment and culture-shaping initiatives.
Operating Model Redesign
Participate in the assessment of current-state structures governance and capabilities; support the delivery of future-state models that boost agility efficiency and value.
Job & Role Design (AI-Enabled)
Use AI tools to analyze jobs extract competencies and forecast role evolution. Participates in inclusive data-driven job designs aligned with future needs and performance expectations aligned to business transformations.
Skill Strategy (AI-Enabled)
Conduct AI-powered skills gap analysis to identify critical and adjacent capabilities. Collaborate with the learning team to build reskilling pathways and align L&D programs with strategic skill priorities.
Co-Creation
Facilitate planning workshops and documenting key outcomes with stakeholders.
Integration & Risk Management
Align org planning with HR Finance Risk CRE and Association Planning. Ensure processes meet compliance performance and risk standards.
What youll do:
Collect and analyze data related to organizational structures roles and skills and delivers results and recommendations to team members and team leaders.
Research. support and provide feedback on the implementation and use of organizational design tools and frameworks.
Provides HRBPs and leaders organizational design support such as providing input into org chart creation and providing feedback and recommendations on skills alignment.
Document and provide feedback on current-state organizational structures governance and capabilities.
Participates in projects by analyzing jobs and roles to extract competencies and provide feedback to key stakeholders.
Participate in facilitating planning workshops and documenting key outcomes with stakeholders.
Partner with the team members on creating alignment and supporting integration of organizational planning with HR and other functions.
Ensures risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelors Degree; OR 4 years of related experience (in addition to the minimum years of experience ) may be substituted in lieu of degree.
2 years in organizational design workforce strategy or related fields.
What sets you apart:
Experience with AI tools for job analysis skill mapping and workforce planning.
Experience in insurance and/or banking sectors.
Experience with design thinking and agile methodologies.
Experience leveraging AI to drive scale and sustainability.
Strategic systems thinker with a bias for action.
Exceptional communication and storytelling skills.
Comfortable navigating ambiguity and complexity.
Passionate about building inclusive future-ready organizations.
Change planning and execution experience.
Compensation range:The salary range for this position is: $63590- $121530.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e. H-1B TN STEM OPT Training Plans etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical financial and emotional wellness. These benefits include comprehensive medical dental and vision plans 401(k) pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs. Additionally our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits visit our benefits page on .
Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled. Thus interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Employment Type
Full-Time
